Warm School Receptionist - Front Desk & Admin (Term-Time)

Marchant Recruitment; Isleworth; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Term-time hours

Competitive salary

Professional development

Administrative training

Public transport access

Job summary

Marchant Recruitment is seeking a warm, organized Receptionist for an inclusive primary school in Isleworth. You will be the friendly face at the front desk, handling enquiries, welcoming parents and visitors, and supporting daily admin tasks to ensure smooth operations.

The role requires experience in a busy customer-facing environment, familiarity with school software (SIMS/Arbor) and MS Office, plus strong communication and organisational skills. Term-time pattern applies.

Qualifications

• Previous experience in a school office, reception, or busy customer-facing administrative environment.
• Familiarity with school management software (e.g., SIMS, Arbor) and standard Microsoft Office packages.
• Excellent interpersonal, face-to-face, and phone communication skills.
• Knowledge of basic school safeguarding procedures and visitor management.
• Strong organizational skills and the ability to handle multiple tasks calmly and efficiently.
• A friendly, patient, and professional approach.

Responsibilities

• Staff the main school reception desk, delivering a warm, professional, and helpful welcome to all visitors, parents, and pupils
• Manage visitor sign-in procedures, issue visitor badges, and enforce strict school safeguarding protocols
• Handle incoming calls, answer general inquiries, and route messages to appropriate staff members in a timely manner
• Update pupil attendance, logging late arrivals and parent notifications using school database systems
• Process incoming and outgoing mail, manage general email inboxes, and assist with school mailings
• Assist senior leadership and administrative colleagues with filing, printing, and general office duties
• Provide a calm, reassuring presence for pupils visiting the school office or medical room
• Support the smooth day-to-day running of the busy school reception area

Skills

School reception experience

Customer-facing administration

MS Office proficiency

Tools

SIMS

Arbor

Job description

Marchant Recruitment is seeking a warm, organized Receptionist for an inclusive primary school in Isleworth. You will be the friendly face at the front desk, handling enquiries, welcoming parents and visitors, and supporting daily admin tasks to ensure smooth operations.

The role requires experience in a busy customer-facing environment, familiarity with school software (SIMS/Arbor) and MS Office, plus strong communication and organisational skills. Term-time pattern applies.