School Receptionist – Inclusive Primary School In Isleworth (Asap Start)

Marchant Recruitment; Isleworth; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Term-time hours

Competitive salary

Professional development

Administrative training

Public transport access

Job summary

Marchant Recruitment is seeking a warm, organized Receptionist for an inclusive primary school in Isleworth. You will be the friendly face at the front desk, handling enquiries, welcoming parents and visitors, and supporting daily admin tasks to ensure smooth operations.

The role requires experience in a busy customer-facing environment, familiarity with school software (SIMS/Arbor) and MS Office, plus strong communication and organisational skills. Term-time pattern applies.

Qualifications

• Previous experience in a school office, reception, or busy customer-facing administrative environment.
• Familiarity with school management software (e.g., SIMS, Arbor) and standard Microsoft Office packages.
• Excellent interpersonal, face-to-face, and phone communication skills.
• Knowledge of basic school safeguarding procedures and visitor management.
• Strong organizational skills and the ability to handle multiple tasks calmly and efficiently.
• A friendly, patient, and professional approach.

Responsibilities

• Staff the main school reception desk, delivering a warm, professional, and helpful welcome to all visitors, parents, and pupils
• Manage visitor sign-in procedures, issue visitor badges, and enforce strict school safeguarding protocols
• Handle incoming calls, answer general inquiries, and route messages to appropriate staff members in a timely manner
• Update pupil attendance, logging late arrivals and parent notifications using school database systems
• Process incoming and outgoing mail, manage general email inboxes, and assist with school mailings
• Assist senior leadership and administrative colleagues with filing, printing, and general office duties
• Provide a calm, reassuring presence for pupils visiting the school office or medical room
• Support the smooth day-to-day running of the busy school reception area

Skills

School reception experience

Customer-facing administration

MS Office proficiency

Tools

SIMS

Arbor

Job description

An inclusive, welcoming primary school in Isleworth is seeking to appoint a warm, organized, and proactive Receptionist to join its dedicated administrative team for an immediate ASAP start.

This is an excellent opportunity to serve as the main point of contact for a vibrant primary setting known for its diverse community, supportive leadership, and caring staff culture.

Job Overview

This well-respected primary school has an outstanding reputation for high standards, inclusive values, and a strong commitment to pupil wellbeing. The successful candidate will play a pivotal role in delivering excellent customer service at the front desk and ensuring smooth daily administrative operations.

As the friendly face of the school, you will manage reception inquiries, welcome parents, visitors, and contractors, handle phone calls, and assist with essential office tasks. This is a fast-paced, highly rewarding role suited to an approachable, organized, and dependable individual.

Key Responsibilities

• Staff the main school reception desk, delivering a warm, professional, and helpful welcome to all visitors, parents, and pupils

• Manage visitor sign-in procedures, issue visitor badges, and enforce strict school safeguarding protocols

• Handle incoming calls, answer general inquiries, and route messages to appropriate staff members in a timely manner

• Update pupil attendance, logging late arrivals and parent notifications using school database systems

• Process incoming and outgoing mail, manage general email inboxes, and assist with school mailings

• Assist senior leadership and administrative colleagues with filing, printing, and general office duties

• Provide a calm, reassuring presence for pupils visiting the school office or medical room

• Support the smooth day-to-day running of the busy school reception area

The School

This successful primary school in Isleworth is celebrated for its inclusive ethos, diverse culture, and strong focus on community integration. Staff benefit from supportive leadership, well-equipped administrative facilities, and a collaborative team environment where everyone’s contribution is valued.

The school office functions as the heart of the site, ensuring a secure, efficient, and welcoming environment for every child, parent, and visitor who walks through the doors.

What’s on Offer

• Inclusive and supportive primary school environment

• Competitive salary paid to scale on support staff scales

• Opportunities for professional development and administrative training

• Term-time working pattern

• Convenient Isleworth location with excellent public transport and road links across West London

Candidate Requirements

The ideal candidate will have:

• Previous experience in a school office, reception, or busy customer-facing administrative environment

• Familiarity with school management software (e.g., SIMS, Arbor) and standard Microsoft Office packages

• Excellent interpersonal, face-to-face, and phone communication skills

• Knowledge of basic school safeguarding procedures and visitor management

• Strong organizational skills and the ability to handle multiple tasks calmly and efficiently

• A friendly, patient, and professional approach