Warm Receptionist & Front Desk Admin for Care Home

Avery Healthcare Group; Broadland; Presencial; GBP 18.000 - 21.000; Jornada completa

Descripción de la vacante

Avery Healthcare Group is seeking a friendly and professional Receptionist for Mousehold View Care Home in Norwich. As the first point of contact, you will deliver high-quality customer service and perform a range of administrative tasks to support the care home team.

You should excel in communication, be comfortable with computers, and bring a positive, welcoming attitude. You will contribute to a caring environment and uphold the values of the Avery brand.

Formación

• Excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive, friendly, and welcoming attitude.
• Have previous exposure to problem-solving and client complaints.

Responsabilidades

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Conocimientos

Excellent communication

Computer literacy

Positive attitude

Problem-solving

Descripción del empleo

Avery Healthcare Group is seeking a friendly and professional Receptionist for Mousehold View Care Home in Norwich. As the first point of contact, you will deliver high-quality customer service and perform a range of administrative tasks to support the care home team.

You should excel in communication, be comfortable with computers, and bring a positive, welcoming attitude. You will contribute to a caring environment and uphold the values of the Avery brand.