Care Home Receptionist — Front Desk & Admin Support

Avery Healthcare Group Ltd.; Stafford; Presencial; GBP 18 000 - 24 000; Tempo integral

Resumo da oferta

Avery Healthcare Group Ltd. in Stafford is seeking a warm, enthusiastic Receptionist at Crispin Court Care Home to be the first point of contact for residents, visitors and staff.

You will deliver high-quality customer service and handle a range of administrative tasks, answer calls, manage messages, and support the General Manager.

Join a caring team that values respect and professionalism in a friendly, supportive environment.

Qualificações

• Excellent communication skills, both verbal and written.
• Confident using computers.
• Positive, friendly and welcoming attitude.
• Experience with problem-solving and handling client complaints.

Responsabilidades

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Conhecimentos

Excellent communication

Computer literacy

Friendly attitude

Problem-solving

Descrição da oferta de emprego

Avery Healthcare Group Ltd. in Stafford is seeking a warm, enthusiastic Receptionist at Crispin Court Care Home to be the first point of contact for residents, visitors and staff.

You will deliver high-quality customer service and handle a range of administrative tasks, answer calls, manage messages, and support the General Manager.

Join a caring team that values respect and professionalism in a friendly, supportive environment.