Compassionate Receptionist & Front Desk Admin at Care Home

NHS Jobs; Stafford; On-site; GBP 18,000 - 23,000; Full time

Job summary

Avery Healthcare in Stafford is looking for a warm, enthusiastic Receptionist at Crispin Court Care Home. You will be the first point of contact, delivering professional customer service and performing a range of administrative tasks to support the home’s daily operation.

The ideal candidate will have excellent verbal and written communication, be confident with computers, and bring a friendly, welcoming approach while handling enquiries and coordinating with staff.

Qualifications

• Excellent communication skills, both verbal and written.
• Confident in using computers and common software.
• Positive, friendly and welcoming attitude.
• Experience with problem-solving and handling client complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception; redirecting calls to relevant staff and recording messages.
• Completing reception-related administration and maintaining databases; providing administrative support as required by the General Manager.
• Maintaining the tidiness of the reception area and liaising with Housekeeping to ensure standards.

Skills

Verbal communication

Written communication

Computer literacy

Customer service

Problem solving

Job description

Avery Healthcare in Stafford is looking for a warm, enthusiastic Receptionist at Crispin Court Care Home. You will be the first point of contact, delivering professional customer service and performing a range of administrative tasks to support the home’s daily operation.

The ideal candidate will have excellent verbal and written communication, be confident with computers, and bring a friendly, welcoming approach while handling enquiries and coordinating with staff.