Warm Care Home Receptionist | Front Desk Pro

Hallmark Care Homes; Cambridge; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Free uniform

Free Blue Light Card

Joining bonus (in some homes)

Refer a Friend Scheme up to £1000

Westfield Cash back plan

Job summary

Hallmark Luxury Care Homes is seeking a friendly Receptionist to be the first point of contact for residents, families and visitors. You will help maintain a welcoming atmosphere and support daily administrative tasks in a compassionate care home setting.

The role offers training opportunities, a strong team environment and a focus on high‑quality care. Join us to contribute to a valued, family‑run team with a reputation for outstanding service.

Qualifications

• Experience in reception and front-of-house service.
• Strong communication with residents, families and colleagues.
• Willingness to participate in training and development.

Responsibilities

• Welcoming presence: greet visitors and maintain a professional reception.
• Administrative support to the Business Administrator and CRM for sales inquiries and tours.
• Manage post/mail daily and support rota coordination across 7 days and weekends.

Skills

Compassionate & empathetic

Excellent communication

Team player

Willing to training & development

Customer service oriented

Reception experience

Job description

Hallmark Luxury Care Homes is seeking a friendly Receptionist to be the first point of contact for residents, families and visitors. You will help maintain a welcoming atmosphere and support daily administrative tasks in a compassionate care home setting.

The role offers training opportunities, a strong team environment and a focus on high‑quality care. Join us to contribute to a valued, family‑run team with a reputation for outstanding service.