Warm Front Desk Receptionist – Care Home

Hallmark Care Homes; Littlehampton; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free uniform

Free Blue Light Card

Joining bonus

Refer a Friend Scheme (£1000)

Job summary

Hallmark Luxury Care Homes is seeking a friendly Receptionist to be the first point of contact for residents, families and visitors, ensuring a warm, professional atmosphere at all times.

The role includes shift patterns from 8am–2pm or 2pm–8pm, with every other weekend, and an emphasis on accuracy, teamwork and exceptional customer service. Training is provided, with opportunities for development across our homes.

Qualifications

• Compassionate and empathetic with a genuine interest in caring for others.
• Excellent communicators able to engage with residents, families and colleagues.
• Team players who contribute positively to the work environment.
• Willing to undertake training and development opportunities to enhance skills.
• Outstanding: uphold reputation by living our Charter and values.
• Ethical: do things the right way, with integrity.
• Experienced: background in reception and front-of-house service.

Responsibilities

• Welcoming presence: greet visitors and present a friendly, professional image.
• Administrative support: assist the Business Administrator and CRM with tasks and home tours.
• Mail management: ensure residents receive post and handle outgoing mail daily.
• Training coordination: help coordinate in-house training and development opportunities.

Skills

Compassionate

Excellent communicators

Team players

Willing to training

Ethical

Reception experience

Job description

Hallmark Luxury Care Homes is seeking a friendly Receptionist to be the first point of contact for residents, families and visitors, ensuring a warm, professional atmosphere at all times.

The role includes shift patterns from 8am–2pm or 2pm–8pm, with every other weekend, and an emphasis on accuracy, teamwork and exceptional customer service. Training is provided, with opportunities for development across our homes.