Receptionist: Warm Front Desk Host | Real Living Wage

Hallmark Care Homes; Girton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free uniform

Free Blue Light Card

Joining bonus (in some homes)

Bank holiday enhanced pay

Job summary

Hallmark Luxury Care Homes is seeking a friendly Receptionist to be the first point of contact for residents, families and visitors. You will maintain a welcoming, professional front-of-house in a care home setting and support the administrative team with daily tasks and tours.

Join a values-driven team that emphasises compassionate care, excellent resident experience, and opportunities for development. Arota of shifts incl. weekends is expected in this role.

Qualifications

• Compassionate and empathetic with genuine interest in caring for others.
• Excellent communicators able to engage with residents, families and colleagues.
• Team players who contribute positively to the work environment.
• Willingness to undertake training and development opportunities.

Responsibilities

• Welcoming presence in the reception area, greeting visitors warmly and professionally.
• Provide administrative support to the Business Administrator and assist with sales enquiries and home tours.
• Manage residents' post and help coordinate training within the home.
• Coordinate rotas and weekend shifts on a rotation basis.

Skills

Compassionate

Excellent communicators

Team players

Willing to train

Reception experience

Job description

Hallmark Luxury Care Homes is seeking a friendly Receptionist to be the first point of contact for residents, families and visitors. You will maintain a welcoming, professional front-of-house in a care home setting and support the administrative team with daily tasks and tours.

Join a values-driven team that emphasises compassionate care, excellent resident experience, and opportunities for development. Arota of shifts incl. weekends is expected in this role.