Warm Front Desk Coordinator (Care Home)

Hallmark Care Homes; South Tehidy; Remote; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive pay - Real Living Wage or

Annual salary reviews

Joining bonus available in some homes

Enhanced pay for bank holidays

Refer a Friend Scheme - earn up to £1,

Enrolment onto our Westfield Cash back

Excellent induction and continuous pro

Free Nurse PIN subscription renewal &

Free uniform

Free Blue Light Card

Job summary

Hallmark Luxury Care Homes is seeking a warm, friendly Receptionist to be the first point of contact for residents, families and visitors, delivering a professional, welcoming front-of-house presence at our home. You will support administration and help maintain an organised, calm reception environment.

Shift pattern is 8:00am to 6:30pm, four days out of seven with alternate weekend working. You will join a compassionate team committed to high standards of care and service.

Qualifications

• Compassionate and empathetic, with genuine interest in caring for others.
• Excellent communication skills with residents, families and colleagues.
• Team player who contributes positively to the work environment.
• Willingness to undertake training and development opportunities.
• Outstanding: team is highly rated by residents, relatives, and communities, uphold reputation.

Responsibilities

• Welcoming presence: greet visitors and present a friendly, professional image of the home.
• Administrative support: assist the Business Administrator with tasks and support the Customer Relationship Manager with sales enquiries and home tours.
• Mail management: ensure residents receive post promptly and prepare outgoing mail daily.
• Training coordination: help coordinate training within the home and keep staff informed of opportunities.

Skills

Compassionate

Excellent communication

Team player

Willing to training

Experience in reception

Job description

Hallmark Luxury Care Homes is seeking a warm, friendly Receptionist to be the first point of contact for residents, families and visitors, delivering a professional, welcoming front-of-house presence at our home. You will support administration and help maintain an organised, calm reception environment.

Shift pattern is 8:00am to 6:30pm, four days out of seven with alternate weekend working. You will join a compassionate team committed to high standards of care and service.