Warehouse Team Leader: Drive Operations & Team Performance

Kühne + Nagel (AG & Co.) KG; Shrewsbury; Vor Ort; GBP 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

26 days' annual leave

Contributory pension scheme

Route 2 Rewards programme

Wellbeing centre

Gold Armed Forces Covenant Award

Zusammenfassung

Kuehne+Nagel in the United Kingdom is seeking a Team Leader to drive daily operations across multiple buildings at the Telford site. Hours are 8am - 4pm, Monday to Friday, with oversight of warehouse activities and KPI reporting.

You will coordinate stock movements, promote cross‑functional collaboration, mentor team members, and ensure compliance with JSP requirements and safety practices while delivering high quality service to customers.

Qualifikationen

• Previous supervisory or team leadership experience is beneficial.
• Experience working towards performance targets and service objectives.
• Familiarity with JDA/Dispatcher systems is advantageous but not essential.
• Competent in Microsoft Office applications, including Excel, Word, and Outlook.
• Able to work effectively both independently and as part of a team, managing priorities to meet deadlines.
• Strong communication, organisational, and interpersonal skills, with the ability to build positive working relationships.
• Demonstrates sound problem-solving abilities, attention to detail, and a commitment to producing accurate work.
• Reliable and dependable, with the ability to support and positively influence team performance.

Aufgaben

• Manage warehouse administration activities to ensure all operational systems, processes, and compliance requirements are completed accurately and efficiently.
• Liaise closely with customers and suppliers to coordinate booking-in procedures, resolve queries, and maintain effective working relationships.
• Plan and prioritise daily workloads to ensure operational targets are achieved, while effectively managing time and attendance matters across the team.
• Monitor, review, and report on internal and external KPIs, driving continuous performance improvements and ensuring service level expectations are consistently met.
• Build and maintain positive relationships with customers, colleagues, and stakeholders, responding professionally to requests and promoting effective cross-functional collaboration.
• Foster a positive team environment by encouraging employee engagement, participation, and teamwork, while providing regular feedback and clear communication to support individual and operational success.
• Ensure full compliance with all JSP requirements, maintaining accurate controls and processes for returned, damaged, and non-conforming stock.
• Coordinate stock deployment across multiple sites as required to support operational and customer requirements.
• Produce weekly operational reports by analysing Warehouse Management System (WMS) data, providing insights to support informed decision-making and performance management.
• Actively contribute to continuous improvement initiatives by identifying opportunities to enhance processes, productivity, and service delivery.
• Operate in accordance with trained work instructions, standard operating procedures, and associated documentation, including ABC Modules and Work Instructions (WI).
• Comply with all health, safety, and safe working practices, ensuring accidents, hazards, near-misses, and incidents are reported promptly and in line with company procedures.

Kenntnisse

Leadership

Team supervision

KPI targets

JDA/Dispatcher

MS Office

Tools

JDA

Dispatcher systems

Jobbeschreibung

Kuehne+Nagel in the United Kingdom is seeking a Team Leader to drive daily operations across multiple buildings at the Telford site. Hours are 8am - 4pm, Monday to Friday, with oversight of warehouse activities and KPI reporting.

You will coordinate stock movements, promote cross‑functional collaboration, mentor team members, and ensure compliance with JSP requirements and safety practices while delivering high quality service to customers.