Warehouse Team Leader Days

AO.com; United Kingdom; In loco; GBP 27.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday entitlement 24 days

5% pension

Healthcare cashback

Enhanced parental leave

Charity days

Share-save scheme

Descrizione del lavoro

AO.com is seeking a Team Leader to drive efficiency in a fast-paced UK warehouse environment. You will allocate daily tasks, monitor progress, and support the team to hit targets while ensuring compliance and excellent customer service.

The role is 40.25 hours per week with a 4 on 4 off shift pattern (6:00am–6:00pm). You’ll lead, coach and develop staff, conduct safety walks, and report on operational issues to keep the site running smoothly.

Competenze

• Experience leading warehouse teams and managing fluctuating workloads.
• Proven ability to drive efficiency and maintain safety/compliance standards.
• Strong PC skills and familiarity with WMS and MS Office.

Mansioni

• Allocate daily tasks and monitor progress to ensure targets are met.
• Complete incident reporting and maintain compliance standards.
• Provide administrative support for stock management and operational updates.
• Investigate and resolve stock, equipment, and operational issues promptly.
• Oversee housekeeping and safety standards across the warehouse area.
• Report maintenance needs and equipment issues when required.
• Deliver daily team briefings and handovers for smooth shifts.
• Recognise and reward team contributions to maintain morale.
• Support welfare processes and employee development through documented discussions.
• Conduct low-level investigations and absence reviews; perform H&S walkarounds.

Conoscenze

Team leadership

Staff motivation

Workload management

WMS

Microsoft Office

Strumenti

WMS

Microsoft Office

Descrizione del lavoro

About The Role

Are you ready to take the lead in a fast-paced warehouse environment?

We're looking for a Team Leader who can keep operations running smoothly, drive efficiency, and support our people to deliver outstanding results.

In this role, you'll work closely with management and operational teams to achieve key targets, maintain compliance, and ensure exceptional customer service. You'll be hands-on, proactive, and ready to step up when needed to keep everything moving seamlessly.

Salary:£ 30,327.57 per annum

Hours:40.25 per week.

Shift pattern: 4 on 4 off (rotational shift pattern)

Start/Finish time: 6.00am- 6.00pm

Here's What You Can Expect To Be Doing

• Allocate daily tasks and monitor progress to ensure targets are met.
• Complete accurate incident reporting and maintain compliance standards.
• Provide administrative support for stock management and operational updates.
• Investigate and resolve stock, equipment, and operational issues promptly.
• Oversee housekeeping and safety standards across your area of the warehouse.
• Report maintenance needs and report equipment when required.
• Deliver daily team briefings and compile handovers for smooth shift transitions.
• Recognise and reward team contributions to keep morale high.
• Support welfare processes and employee development through documented discussions.
• Conduct low-level investigations and first-stage absence reviews.
• Carry out Health & Safety walkarounds and maintain safe MHE practices.

A Few Things About You

• Strong understanding of warehouse operations, logistics, and systems.
• Previous experience in a warehouse or logistics environment.
• Ability to lead and motivate teams while managing fluctuating workloads.
• Confident decision-making skills with a fair and consistent approach.
• Proficiency in PC use, including WMS and Microsoft Office.
• Comfortable working under pressure and meeting KPIs such as damage and non-picks.

Our Benefits

• We've designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we've got our own "AO Perks" to help you with the little things that matter.
• 24 days holiday (Including Bank Holidays)
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme
• To see all our benefits and perks, visit our AO Benefits page.