Warehouse Systems & Process Specialist

Uniserve; Felixstowe; Presencial; GBP 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Discretionary Bonus

Pension Scheme

Annual Salary Review

Free Eye Test and £49 Vouchers towards

Interest-Free Company Loan

Free On-Site Parking

Referral Bonus £750

Care First Lifestyle Programme

Flu Jabs Annually

Life Assurance

Electric Vehicle Charging Points at –

Flexible Career Pathway

Supply Chain Academy Education Courses

Descripción de la vacante

Uniserve, the UK's leading independent logistics and trade management provider, is seeking a proactive Warehouse Solutions Analyst to support design, implementation and continuous improvement of warehouse systems and processes. You will help with new warehouse implementations, configurations, onboarding, testing and go-live support, collaborating with IT, operations and external providers.

You will also provide day-to-day WMS support, investigate issues, progress tickets and help warehouse teams

Formación

• Experience within a warehouse, logistics, supply chain, systems or operational environment.
• Strong understanding of warehouse processes and operations.
• Experience using a Warehouse Management System or similar operational platform.
• Experience supporting system implementations, onboarding or operational change.
• Confidence investigating system and process issues and managing support requests.
• Strong analytical and problem-solving skills.
• The ability to translate operational requirements into practical system and process solutions.
• Good communication and stakeholder-management skills.
• The ability to work effectively with operational and technical teams.
• Strong attention to detail and the ability to manage multiple priorities.
• Flexibility to travel to other warehouse locations when required.

Responsabilidades

• Support the implementation and onboarding of new warehouses, customers, sites and operational processes.
• Work with operational teams to understand business requirements and translate them into effective system and process solutions.
• Assist with WMS configuration, testing, training, go-live and post-go-live support.
• Support User Acceptance Testing (UAT), including identifying defects and helping progress them through to resolution.
• Provide day-to-day support for the WMS and other key warehouse platforms.
• Investigate system and process issues, manage support tickets and keep stakeholders updated.
• Work with IT teams, software providers and external vendors to resolve more complex technical issues.
• Help create and maintain Standard Operating Procedures, process maps, system documentation and user guides.
• Identify recurring issues and opportunities to improve system usability, data quality and warehouse performance.
• Communicate system changes and solutions clearly to both technical and non-technical colleagues.
• Support workshops, requirements sessions, testing activity and implementation meetings.
• Ensure system and process changes are properly tested, documented and communicated.

Conocimientos

Warehouse experience

Warehouse processes

WMS experience

System implementations

Issue investigation

Analytical skills

Requirements translation

Communication

Stakeholder management

Attention to detail

Travel flexibility

Descripción del empleo

Uniserve, the UK's leading independent logistics and trade management provider, is seeking a proactive Warehouse Solutions Analyst to support design, implementation and continuous improvement of warehouse systems and processes. You will help with new warehouse implementations, configurations, onboarding, testing and go-live support, collaborating with IT, operations and external providers.

You will also provide day-to-day WMS support, investigate issues, progress tickets and help warehouse teams