Warehouse Supervisor

HR Duo, Ltd.; Addlestone; On-site; GBP 26,000 - 36,000; Full time

Job summary

Longacres Garden Centre in Addlestone is seeking a Warehouse Supervisor to lead the busy warehouse and stoneware departments. You will manage deliveries, stock, and customer service while developing a small team in a fast-paced retail environment.

The role involves rota planning, health and safety oversight, and occasional driving for deliveries. A forklift license is desirable, and the site offers a collaborative and supportive team culture.

Qualifications

• Ability to delegate and resource tasks appropriately.
• Good problem solver with solutions-driven approach.
• Ability to work under pressure, be self-motivated and adaptable.
• Confident in use of machinery and equipment.
• Forklift license is desirable but not essential.

Responsibilities

• Managing, receiving, and controlling all inbound deliveries with paperwork.
• Optimising storage and goods handling across the site.
• Retail management of garden-related categories within the warehouse.
• Assisting customers and delivering high standards of service.
• Developing the team through HR processes including training and reviews.
• Organising and supporting staff and departmental colleagues as needed.
• Producing staff rotas to ensure appropriate coverage.
• Ensuring health and safety compliance in all warehouse areas.
• Managing outbound deliveries and route planning, including some driving.
• Overseeing stock transfers and regular warehouse inventories.
• Collaborating with trading departments and maintaining equipment safety.

Skills

Leadership

Team development

Problem solving

Communication

Forklift operation

Job description

Company Information and Introduction

Are you an experienced warehouse professional who enjoys a fast-paced environment and is ready to take the next step in your career? Do you have the leadership skills and drive to take ownership of a busy department?

We are looking for a Warehouse Supervisor to join our thriving, family-owned independent garden centre. This is a fantastic opportunity to play a key role in the day-to-day running of our warehouse and stoneware departments, leading a team and helping to keep everything running smoothly, safely and efficiently.

No two days will be the same, with responsibility for deliveries, stock, customer service, team management and the organisation of a wide range of products. If you are someone who enjoys being hands-on, solving problems and working as part of a busy team, this could be the perfect opportunity for you.

Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices. Established in 1979 as a family-run business, Longacres has grown to include six stores across the South East of England, employing over 700 staff in 2026. As a growing company, we provide ample opportunities for personal development and learning within a supportive, inclusive, and friendly team environment. We are deeply committed to our loyal customers, delivering top-notch products while maintaining affordability. Guided by our core values - trust and integrity, family, teamwork, accountability, and retail excellence - we strive to continuously enhance the customer experience and foster lasting relationships.

Store: Bourne Valley (Addlestone)

Department: Warehouse

Contract: Full time

Includes: Monday to Friday with a rota’d day off and alternate weekends

Key Responsibilities and Duties

• Managing, receiving, and controlling all inbound deliveries, ensuing all relevant paperwork is present.
• Managing the site to optimise available storage area for deliveries and goods.
• Retail management of various categories including Compost, Stone pots, garden ornaments, fencing & timber products, aggregates & hard landscaping materials Salt, fuels, and other bulk items.
• Helping customers with their enquiries, ensuring a high standard of customer service is delivered.
• Manages and develop the team through HR processes including job chats, probation reviews and training/development.
• Organise and support other employees and departmental colleagues as needed.
• Produce staff rotas ensuring the departments are always appropriately covered.
• Ensuring all areas within the warehouse department are health and safety compliant.
• Managing all customer deliveries out of the centre including delivery days, routes, picking orders and including some driving
• Managing regular store to store transfers
• Performing Warehouse Inventory controls and stock checks where required.
• Communicate clearly with and support all Trading depts across the store.
• Ensuring the maintenance of all machinery (such as forklifts), ensuring they are safe, in working condition and up to date with compliance and services.
• Potential of having open / close responsibilities

Key Skills and Competencies

• Able to delegate and resource tasks appropriately
• Good problem solver and solutions driven
• Ability to work under pressure, be self-motivated and adaptable
• Confident in use of machinery
• Forklift license is desirable, but not essential
• Excellent communication skills – you will be speaking regularly with various stakeholders, department leaders and external companies
• Ability to lead and develop team members within your department

Additional Information

Number of positions: 1

Contact:

Name: Recruitment Team

Phone: [phone]

You have the right to lodge a complaint with us via Longacres as well as the Information Commissioner's Office (ICO) if you believe we have not complied with the requirements of the UK GDPR or Data Protection Act 2018 in relation to your personal data. If you have any concerns about the way your personal data has been processed, please let us know in the first instance. We will acknowledge your complaint within 30 days, investigate any issues you have raised while keeping you informed of progress, and advise you of the outcome without undue delay.