Warehouse Shift Supervisor

Culina; Ellistown; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive holidays

Life assurance

Pension Scheme

Retail discounts

Job summary

Culina Group, operating the iForce Bardon site in Leicestershire, is seeking a Warehouse Shift Supervisor to lead on‑site warehouse operations and drive performance across two sites. You will supervise teams, coach Team Leaders, and ensure service excellence in a fast‑paced logistics environment.

The role requires strong WMS and MS Office skills, excellent communication, and a track record of meeting KPIs while upholding health and safety standards.

Qualifications

• Strong WMS and Microsoft Office skills.
• Good communication skills.
• Strong organisational skills.
• Able to work in a fast‑paced environment.
• Experience achieving operational targets and KPIs.
• Good verbal and numerical reasoning skills.
• Conscientious and reliable.
• Team supervision and people management skills.
• Ability to lead shift operations effectively.
• Strong problem‑solving skills.
• Commitment to health and safety standards.

Responsibilities

• Supervise and coordinate warehouse operations across assigned shifts, ensuring productivity, service, and quality targets are consistently achieved.
• Lead, coach, and motivate warehouse colleagues and Team Leaders, promoting a high-performance culture and driving engagement across the team.
• Maintaining high standards of people compliance through proactive team management, employee accountability, and disciplinary case management.
• Plan daily shift briefings, communicating business updates, operational priorities, safety messages, and performance expectations.
• Monitor and manage shift KPIs, taking corrective action where required to ensure departmental objectives are met.
• Ensure full compliance with Health & Safety, hygiene, and company policies, promoting safe working practices at all times.
• Oversee stock control activities, including cycle counts, inventory checks, and stock validation processes to maintain high levels of inventory accuracy across two sites.
• Investigate and resolve stock discrepancies, damages, and inventory variances, implementing corrective and preventative actions where necessary.
• Coordinate labour resources effectively to meet changing operational demands while maintaining efficiency and service levels.
• Support the training, development, and performance management of team members, identifying opportunities to improve capability and succession planning.
• Ensure Warehouse Management System (WMS) transactions are completed accurately and inventory records remain up to date.
• Monitor workflow across inbound, storage, replenishment, picking, and dispatch functions to ensure service level agreements are achieved.
• Conduct regular operational audits and warehouse inspections to maintain compliance, accuracy, and operational standards.
• Drive continuous improvement initiatives to enhance productivity, reduce errors, and improve overall warehouse performance.
• Manage escalations and operational issues during the shift, liaising with other departments to minimise disruption to customer service.
• Maintain high standards of housekeeping and organisation throughout the warehouse, ensuring a safe and efficient working environment.
• Deputise for the Warehouse Manager when required, providing operational leadership and decision‑making support. Attention to detail.

Skills

Strong communication

Organisational skills

Team supervision

People management

Problem solving

Health and safety awareness

Ability to lead shift operations

Numerical reasoning

Attention to detail

Reliability

Tools

WMS

Microsoft Office

Job description

Shift: Monday to Friday, rotational shifts, start times between 06:00 - 14:00 & 14:00 - 22:00, 37.5 hours per week,

Job Responsibilities

• Supervise and coordinate warehouse operations across assigned shifts, ensuring productivity, service, and quality targets are consistently achieved.
• Lead, coach, and motivate warehouse colleagues and Team Leaders, promoting a high-performance culture and driving engagement across the team.
• Maintaining high standards of people compliance through proactive team management, employee accountability, and disciplinary case management.
• Plan daily shift briefings, communicating business updates, operational priorities, safety messages, and performance expectations.
• Monitor and manage shift KPIs, taking corrective action where required to ensure departmental objectives are met.
• Ensure full compliance with Health & Safety, hygiene, and company policies, promoting safe working practices at all times.
• Oversee stock control activities, including cycle counts, inventory checks, and stock validation processes to maintain high levels of inventory accuracy across two sites.
• Investigate and resolve stock discrepancies, damages, and inventory variances, implementing corrective and preventative actions where necessary.
• Coordinate labour resources effectively to meet changing operational demands while maintaining efficiency and service levels.
• Support the training, development, and performance management of team members, identifying opportunities to improve capability and succession planning.
• Ensure Warehouse Management System (WMS) transactions are completed accurately and inventory records remain up to date.
• Monitor workflow across inbound, storage, replenishment, picking, and dispatch functions to ensure service level agreements are achieved.
• Conduct regular operational audits and warehouse inspections to maintain compliance, accuracy, and operational standards.
• Drive continuous improvement initiatives to enhance productivity, reduce errors, and improve overall warehouse performance.
• Manage escalations and operational issues during the shift, liaising with other departments to minimise disruption to customer service.
• Maintain high standards of housekeeping and organisation throughout the warehouse, ensuring a safe and efficient working environment.
• Deputise for the Warehouse Manager when required, providing operational leadership and decision‑making support. Attention to detail.

Qualifications

• Strong WMS and Microsoft Office skills.
• Good communication skills.
• Strong organisational skills.
• Able to work in a fast‑paced environment.
• Experience achieving operational targets and KPIs.
• Good verbal and numerical reasoning skills.
• Conscientious and reliable.
• Team supervision and people management skills.
• Ability to lead shift operations effectively.
• Strong problem‑solving skills.
• Commitment to health and safety standards.

Company

iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in‑house technology infrastructure this underpins the iForce offering to customers. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! We are now recruiting a Warehouse Shift Supervisors to join our Team at iForce Bardon, Leicestershire on a Full time and permanent position. Here you will be responsible for supervising operations, leading teams to deliver excellent performance, service, and operational standards in a fast‑paced logistics environment.

Salary and Benefits

Salary: £31,000 per annum plus overtime paid at time and half,

• Competitive basic salary
• Competitive holidays
• Life assurance
• Pension Scheme
• Retail discounts