Warehouse Shift Supervisor

iForce Limited; Stafford; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Life assurance

Pension scheme

Retail discounts

Competitive holidays

Job summary

iForce Limited is seeking a Warehouse Shift Supervisor at its Stafford site. The role involves overseeing a 50-strong team across multiple workstreams on rotating, early/late shifts. You will drive performance, coaching staff, ensuring health and safety, and delivering on SLA targets.

The position offers a competitive salary and benefits within a growing e-commerce fulfilment environment. Previous supervisory experience in busy warehouses is essential for success.

Qualifications

• Experience managing teams in a multi-client warehouse environment.
• Ability to meet targets through effective staffing and supervision.
• Strong communication and leadership skills.

Responsibilities

• Lead a busy shift of around 50 staff across multiple workstreams.
• Oversee HR aspects, attendance, performance and briefing.
• Provide training to staff to achieve high quality and efficiency.
• Support the Shift Supervisor to ensure timely stock receipt, put-away and despatch.
• Ensure health and safety standards and stock integrity are maintained.
• Monitor staffing levels to meet efficiency targets and drive KPIs.
• Motivate the team and manage dynamics to optimise productivity.

Skills

Team leadership

Performance management

Shift planning

Health & safety awareness

Job description

Company Description

iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.

Company Description

iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

We are now recruiting for a Warehouse Shift Supervisor to join our Team at iForce Stafford on a Full time and permanent position.

Job Description

Shift Pattern: Monday-Friday rotating shift - 06:00am-14:00pm & 14:00pm-22:00pm.

Salary: £33,089.24 basic per annum + £3,308.92 allowance

Your job duties will include but not limited to the below.

• We are looking for a supervisor who can run a busy shift managing around 50 people across various workstreams.
• The products coming through the door are damaged items. It’s a fast-paced environment where they need to think on their feet.
• The candidate will be responsible for most HR aspects, attendance, managing performance, briefing the team, reacting to the dynamics of the operation and knowing where to position people to hit targets.
• Ideally this person will have been a supervisor/shift manager or a senior team leader.
• Provide training for new and existing Staff to achieve the highest standards of quality and efficiency.
• Supporting the Shift Supervisor to achieve timely and efficient receipt, pallet build, put away and despatch of stock.
• Supporting the Shift Supervisor to achieve efficient receipt and pallet build of returned customer orders to maintain SLA targets.
• Ensuring that Health and Safety standards are maintained.
• Ensuring optimum levels of stock integrity.
• Supporting the Shift Supervisor to ensure that staffing levels planned to meet required levels of efficiency.
• Develop and train all team members so that their contributions to the warehouse can be maximised and succession plan.
• Manage and motivate the shift team in order to ensure that productivity and service KPIs are achieved or exceeded.
• Monitor and control the work environment to ensure that it is operating to its optimum efficiency.
• Being personable to effectively communicate with drivers & operatives whilst finding solutions for potential challenge.

Qualifications

• Experience of managing teams within a multi client warehouse environment desirable
• Process oriented – an appreciation for specific client requirements
• Delivery of quality and cost improvements through continuous improvement
• People manager – Leads by example, encourages team spirit and can motivate a team
• Adaptable & responsive to change – ability to monitor workflow and move workforce accordingly.
• Computer literate and able to follow complex instructions

Additional Information

What you get in return:

• Competitive basic salary
• Competitive holidays
• Life assurance
• Pension Scheme
• Retail discounts

This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team.