Shift Supervisor

Culina Group; Stafford; On-site; GBP 36,000 - 36,450; Full time

Benefits offered by this job

Competitive basic salary

Life assurance

Pension Scheme

Retail discounts

Job summary

iForce Stafford, part of Culina Group, is recruiting a Supervisor for a full‑time, permanent role. The role covers a Monday–Friday rotating shift (06:00–14:00 and 14:00–22:00) with a salary of £33,089.24 plus £3,308.92 allowance per year.

The successful candidate will run a busy shift, manage attendance and performance, train staff and help optimise receipt, pallet build, despatch and stock integrity while maintaining safety standards.

Qualifications

• Experience in managing teams in a warehouse or logistics environment.
• Ability to train staff to achieve quality and efficiency standards.
• Proven ability to manage attendance, performance and shift resources.

Responsibilities

• Lead a busy shift of around 50 staff across multiple workstreams.
• Ensure health and safety standards are followed and stock integrity is maintained.
• Coach and develop the team; hit targets and SLA milestones.
• Provide training for new and existing staff to raise quality and efficiency.
• Support the shift supervisor with receipt, pallet build, put away and despatch of stock.

Skills

Team leadership

HR management

Attendance & performance

Training & coaching

Shift planning

Job description

iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in‑house technology infrastructure this underpins the iForce offering to customers.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you’re valued, challenged, and inspired!

We are now recruiting for a Supervisor to join our Team at iForce Stafford on a Full time and permanent position.

Shift Pattern: Monday‑Friday rotating shift - 06:00am‑14:00pm & 14:00pm‑22:00pm.

Salary: £33,089.24 basic per annum + £3,308.92 allowance.

Your job duties will include but not limited to the below.

• We are looking for a supervisor who can run a busy shift managing around 50 people across various workstreams.
• The products coming through the door are damaged items. It’s a fast‑paced environment where they need to think on their feet.
• The candidate will be responsible for most HR aspects, attendance, managing performance, briefing the team, reacting to the dynamics of the operation and knowing where to position people to hit targets.
• Ideally this person will have been a supervisor/shift manager or a senior team leader.
• Provide training for new and existing Staff to achieve the highest standards of quality and efficiency.
• Supporting the Shift Supervisor to achieve timely and efficient receipt, pallet build, put away and despatch of stock.
• Supporting the Shift Supervisor to achieve efficient receipt and pallet build of returned customer orders to maintain SLA targets.
• Ensuring that Health and Safety standards are maintained.
• Ensuring optimum levels of stock integrity.
• Supporting the Shift Supervisor to ensure that staffing levels planned to meet required levels of efficiency.
• Develop and train all team members so that their contributions to the warehouse can be maximised and succession plan.
• Manage and motivate the shift team in order to ensure that productivity and service KPIs are achieved or exceeded.
• Monitor and control the work environment to ensure that it is operating to its optimum efficiency.
• Being personable to effectively communicate with drivers & operatives whilst finding solutions for potential challenge.

• Experience of managing teams within a multi client warehouse environment desirable.
• Process oriented – an appreciation for specific client requirements.
• Delivery of quality and cost improvements through continuous improvement.
• People manager – Leads by example, encourages team spirit and can motivate a team.
• Adaptable & responsive to change – ability to monitor workflow and move workforce accordingly.
• Computer literate and able to follow complex instructions.

What you get in return:

• Competitive basic salary.
• Competitive holidays.
• Life assurance.
• Pension Scheme.
• Retail discounts.