Warehouse Shift Supervisor

IForce; Ellistown; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Generous holidays

Life assurance

Pension scheme

Job summary

iForce Bardon, Leicestershire, is seeking a Warehouse Shift Supervisor to oversee daytime and evening operations on a 37.5-hour week. You will lead teams, drive safety, accuracy, and service levels across two sites, and deputise for the Warehouse Manager when needed.

The role offers Monday–Friday shifts, 06:00–14:00 and 14:00–22:00, with overtime at time and a half, and a starting salary of £31,000 per year plus overtime.

Qualifications

• Strong WMS and Microsoft Office skills are required.
• Experience delivering on KPIs and targets.
• Ability to lead, coach and develop a team.
• Excellent organisational and communication skills.
• Commitment to health and safety standards.

Responsibilities

• Supervise and coordinate warehouse operations across shifts, ensuring targets are met.
• Lead, coach, and motivate warehouse colleagues and Team Leaders.
• Maintain high standards of people compliance and accountability.
• Plan daily shift briefings and communicate priorities and safety messages.
• Monitor shift KPIs and take corrective action as needed.
• Oversee stock control, cycle counts and inventory accuracy.
• Coordinate labour resources to meet demand and service levels.
• Support training and performance development of team members.
• Ensure WMS transactions and inventory records are accurate.

Skills

Strong WMS and Microsoft Office skills

Strong organisational skills

Fast-paced environment experience

Operational targets and KPIs

Verbal and numerical reasoning

Team supervision and people management

Shift operations leadership

Problem-solving

Health and safety commitment

Tools

WMS

Microsoft Office

Job description

• Compensation: GBP 31000 - GBP 31000 - yearly

Company Description

iForce(Part of the Culina Group)is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

We are now recruiting a Warehouse Shift Supervisorsto join our Team atiForce Bardon, Leicestershireon aFull time and permanent position.

Here you will be responsible for supervising operations, leading teams to deliver excellent performance, service, and operational standards in a fast-paced logistics environment.

Job Description

Shift: Monday to Friday, rotational shifts, start times between 06:00 – 14:00 & 14:00 – 22:00, 37.5 hours per week

Salary:£31,000 per annum plus overtime paid at time and half

Your job duties will include but not limited to the following:

• Supervise and coordinate warehouse operations across assigned shifts, ensuring productivity, service, and quality targets are consistently achieved.
• Lead, coach, and motivate warehouse colleagues and Team Leaders, promoting a high-performance culture and driving engagement across the team.
• Maintaining high standards of people compliance through proactive team management, employee accountability, and disciplinary case management.
• Plan daily shift briefings, communicating business updates, operational priorities, safety messages, and performance expectations.
• Monitor and manage shift KPIs, taking corrective action where required to ensure departmental objectives are met.
• Ensure full compliance with Health & Safety, hygiene, and company policies, promoting safe working practices at all times.
• Oversee stock control activities, including cycle counts, inventory checks, and stock validation processes to maintain high levels of inventory accuracy across two sites.
• Investigate and resolve stock discrepancies, damages, and inventory variances, implementing corrective and preventative actions where necessary.
• Coordinate labour resources effectively to meet changing operational demands while maintaining efficiency and service levels.
• Support the training, development, and performance management of team members, identifying opportunities to improve capability and succession planning.
• Ensure Warehouse Management System (WMS) transactions are completed accurately and inventory records remain up to date.
• Monitor workflow across inbound, storage, replenishment, picking, and dispatch functions to ensure service level agreements are achieved.
• Conduct regular operational audits and warehouse inspections to maintain compliance, accuracy, and operational standards.
• Drive continuous improvement initiatives to enhance productivity, reduce errors, and improve overall warehouse performance.
• Manage escalations and operational issues during the shift, liaising with other departments to minimise disruption to customer service.
• Maintain high standards of housekeeping and organisation throughout the warehouse, ensuring a safe and efficient working environment.
• Deputise for the Warehouse Manager when required, providing operational leadership and decision-making support.

Qualifications

• Strong WMS and Microsoft Office skills.
• Strong organisational skills.
• Able to work in a fast-paced environment.
• Experience achieving operational targets and KPIs.
• Good verbal and numerical reasoning skills.
• Conscientious and reliable.
• Team supervision and people management skills.
• Ability to lead shift operations effectively.
• Strong problem-solving skills.
• Commitment to health and safety standards.

Additional Information

What you get in return:

• Competitive basic salary
• Competitive holidays
• Life assurance
• Pension Scheme

This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team.