Warehouse Colleague

Culina Group; Corby; On-site; GBP 26,410 - 27,971; Full time

Benefits offered by this job

Life assurance

Pension Scheme

Retail discounts

Job summary

Culina Group's iForce division is recruiting for an Operations Support Lead on a fixed-term contract to cover maternity leave until July 2027. The role supports the Shift Supervisor, deputises in their absence, and drives training and performance across a busy warehouse operation.

The position involves supervising stock receipt, put-away, dispatch, and returns processing to meet SLA targets, while maintaining health and safety, accuracy, and team development.

Qualifications

• Strong communication and customer-focused approach.
• Ability to motivate and coach others.
• Experience in training and supporting staff.

Responsibilities

• Provide training for new and existing staff.
• Support stock receipt, pallet build, put-away and dispatch operations.
• Support returned customer order processing to meet SLA targets.
• Ensure Health and Safety standards are maintained.
• Maintain stock integrity and accuracy.
• Support staffing and efficiency planning.
• Develop team members and support succession planning.
• Manage and motivate the team to achieve KPIs.
• Monitor operational efficiency.
• Communicate effectively and solve operational challenges.

Skills

Strong communication skills

Customer-focused

Motivate and coach others

Training and support experience

Data analysis skills

Time management

Microsoft Office proficiency

Flexibility across warehouse functions

Job description

iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in‑house technology infrastructure this underpins the iForce offering to customers.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you’re valued, challenged, and inspired!

Please note, this role is a FTC for Maternity Cover until July 2027.

Shift: Monday-Friday AM & PM weekly rotation.

Salary: Non MHE £26,409.65, MHE T1 £27,450.65, MHE T2 £27,971.15

Purpose of the Role

• Provide operational support to the Shift Supervisor.
• Deputisefor the Shift Supervisor during periods of absence.
• Act as a role model for Warehouse Colleagues, demonstrating company core values.

Key Responsibilities

• Provide training for new and existing staff.
• Support stock receipt, pallet build, put‑away and dispatch operations.
• Support returned customer order processing to meet SLA targets.
• Ensure Health and Safety standards are maintained.
• Maintain stock integrity and accuracy.
• Support staffing and efficiency planning.
• Develop team members and support succession planning.
• Manage and motivate the team to achieve KPIs.
• Monitor operational efficiency.
• Communicate effectively and solve operational challenges.

Skills, Knowledge & Experience

• Strong communication skills
• Customer‑focused approach
• Ability to motivate and coach others
• Training and support experience
• Process‑driven mindset
• Understanding of operational targets and SLAs
• Data analysis skills
• Effective time management
• Flexibility across warehouse functions
• Microsoft Office proficiency

What you get in return:

• Competitive basic salary
• Competitive holidays
• Life assurance
• Pension Scheme
• Retail discounts

This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team.

If you meet the criteria above and are interested in and use to working in a fast paced organisation then click apply now and #joinourwinningteam!