Warehouse Operations Lead - Training & Process Improvement

WESCO; Glasgow; On-site; GBP 32,000 - 42,000; Full time

Job summary

Wesco in Glasgow is seeking a Supervisor - Operations to oversee multiple warehouse functions including receiving, picking, packing, shipping, and related activities. You will train and coach associates, manage direct reports, and ensure compliance with safety and company policies.

The role emphasizes developing processes, supervising performance metrics, and maintaining efficient workflows to meet customer requirements in a dynamic distribution environment.

Qualifications

• High School Degree or Equivalent required.
• Fork Lift Certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or obtain certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Resolve problems in a timely manner under stressful situations.
• Team environment adaptability.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements
• Direct achievement of performance objectives related to productivity, quality, service, and safety
• Monitor workflow, work completed, error rates and related metrics and takes corrective action
• Ensure procedures are observed, implemented, and enforced
• Confirm quality and inspection process is accurate and excess costs are eliminated
• Ensure safe working environment and follows safety regulations
• Maintain accurate time, attendance, and performance management records
• Maintain positive employee relations and morale
• Recommend performance management actions
• Assist in developing and documenting warehouse processes
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
• Process returned merchandise
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training

Skills

Leadership

Warehouse operations

Inventory control

Communication

Forklift certification

Teamwork

Education

High School Diploma or Equivalent

Tools

Inventory management systems

Job description

Wesco in Glasgow is seeking a Supervisor - Operations to oversee multiple warehouse functions including receiving, picking, packing, shipping, and related activities. You will train and coach associates, manage direct reports, and ensure compliance with safety and company policies.

The role emphasizes developing processes, supervising performance metrics, and maintaining efficient workflows to meet customer requirements in a dynamic distribution environment.