Warehouse Operations Leader - Growth, Safety & Efficiency

KPI Recruiting Ltd; East Kilbride; On-site; GBP 32,000 - 46,000; Full time

Job summary

KPI Recruiting Ltd is assisting a client in Scotland with a warehouse management role at an Ecommerce Fulfilment Centre. The position focuses on day-to-day operations, maintaining high standards, and using technology to improve performance.

You will lead a team of supervisors and operational staff, drive SLA performance, ensure health and safety compliance, support onboarding of key customers, and help optimise stock and courier cut-off capacity.

Qualifications

• Experience running day-to-day warehouse operations.
• Ability to manage attendance, payroll, and disciplinary procedures.
• Ensure compliance with health and safety regulations.
• Coordinate with management to improve efficiency.

Responsibilities

• Oversee day-to-day warehouse operations with focus on processes and productivity.
• Set daily, weekly, and monthly goals to exceed SLA targets.
• Manage staff attendance, payroll, time off, and disciplinary procedures.
• Ensure health and safety compliance and fire safety readiness.
• Collaborate with founders and managers to drive operational decisions.
• Maintain customer service standards to support retention and referrals.
• Coordinate deliveries and collections, including international shipments.
• Drive continuous improvement and peak planning with courier capacity.
• Maintain stock accuracy and warehouse housekeeping.

Skills

Warehouse management

Staff supervision

Health & safety

Process improvement

Technology utilization

Education

IOSH Health and Safety training

Forklift licence

Dangerous Goods knowledge

Job description

KPI Recruiting Ltd is assisting a client in Scotland with a warehouse management role at an Ecommerce Fulfilment Centre. The position focuses on day-to-day operations, maintaining high standards, and using technology to improve performance.

You will lead a team of supervisors and operational staff, drive SLA performance, ensure health and safety compliance, support onboarding of key customers, and help optimise stock and courier cut-off capacity.