Warehouse Operations Lead - Site Setup & Growth

ID Logistics; Sittingbourne; On-site; GBP 42,000 - 64,000; Full time

Job summary

ID Logistics UK is seeking an experienced Operations Manager to lead day-to-day warehouse operations at our Sittingbourne site, ensuring safe, efficient receipt, storage and dispatch of goods while maintaining cost effectiveness and exceptional customer service.

You will drive continuous improvement, manage a team of supervisors and staff, oversee staffing, WMS/ERP usage, and compliance with health and safety regulations, supporting site setup and post-launch embedding of the team.

Qualifications

• Experience in a Operations Manager role within a 3PL environment.
• Proven ability to lead and develop a high-performing warehouse team.
• Strong leadership, organisational and problem-solving abilities.
• Knowledge of health and safety regulations and best practices.
• Experience using WMS or ERP systems and analyzing data to drive decisions.

Responsibilities

• Lead, plan and manage daily warehouse operations including inbound, packing and outbound.
• Monitor and optimise workflows to meet productivity, accuracy and service targets.
• Ensure staffing levels, shift planning and resource allocation meet demand.
• Manage warehouse supervisors, team leaders and operational staff.
• Set performance expectations and provide coaching and development to the team.
• Ensure compliance with H&S legislation and company policies.
• Lead safety initiatives, risk assessments and safety audits.
• Maintain a clean, safe working environment and drive continuous improvement.
• Oversee stock integrity, cycle counts and reconciliations.
• Monitor KPIs and report to senior management and customers.

Skills

People management

Leadership

Data analysis

Problem solving

Communication

Stakeholder management

Organisational skills

Continuous improvement

Safety compliance

Logistics expertise

Tools

WMS

ERP systems

Job description

ID Logistics UK is seeking an experienced Operations Manager to lead day-to-day warehouse operations at our Sittingbourne site, ensuring safe, efficient receipt, storage and dispatch of goods while maintaining cost effectiveness and exceptional customer service.

You will drive continuous improvement, manage a team of supervisors and staff, oversee staffing, WMS/ERP usage, and compliance with health and safety regulations, supporting site setup and post-launch embedding of the team.