Warehouse First Line Manager

GXO Logistics, Inc.; Swindon; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Company pension scheme

Private dental & medical insurance

Cycle to work scheme

GXO University

Job summary

GXO Logistics, Inc. is hiring a Warehouse First Line Manager for our Swindon distribution centre. You will lead Team Leaders and Warehouse Operatives to deliver outstanding service, drive performance and maintain a safe, compliant operation across the site.

This full-time role is 40 hours per week on rotating day/afternoon shifts (06:00-14:00 / 14:00-22:00). You will mentor your team, manage day-to-day activities, monitor KPIs and ensure on-time, accurate fulfilment for one of the UK’s

Qualifications

• Previous management experience within a warehouse, logistics or transport environment
• Experience leading teams of 10+ colleagues and managing employee relations processes
• Strong organisational, communication and people management skills
• Good analytical and numerical abilities, with experience using Microsoft Office packages including Excel and Word
• A proactive approach with a passion for operational excellence, continuous improvement and team development

Responsibilities

• Lead the day-to-day warehouse operation, ensuring service, productivity and compliance targets are consistently achieved
• Manage and develop Team Leaders and Warehouse Operatives, creating a positive, high-performing culture
• Ensure the highest standards of health and safety are maintained across your area of responsibility
• Monitor operational performance, analysing KPIs and implementing continuous improvement initiatives
• Drive effective communication and shift handovers, ensuring a seamless operation across all departments

Skills

Team leadership

People management

Analytical skills

MS Office

Shift management

Safety compliance

Tools

Excel

Word

Job description

Are you a hands‑on supervisor who thrives in a fast‑paced, high‑volume warehouse environment? Do you enjoy leading from the front, keeping teams motivated, and making sure the operation runs safely, efficiently and on time? Ready to take the next step in your logistics career with a business that does things differently?

GXO is currently looking for a Warehouse First Line Manager to join our B&Q Distribution Centre in Swindon. In this role, you'll be responsible for the day‑to‑day management of the warehouse operation, leading Team Leaders and Warehouse Operatives to deliver outstanding service for one of the UK's best‑known retailers. You'll play a key role in driving operational performance, developing your team, and ensuring a safe and compliant working environment at all times.

This is a full‑time, permanent position working 40 hours per week on a rotating days and afternoons shift pattern (06:00-14:00 / 14:00-22:00). Flexibility will be required to support the needs of the operation because this is logistics after all!

Pay, benefits and more

You’ll be paid a salary of up to £34,333 per annum, you’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work‑life balance. Your benefits package includes a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. You’ll also have access to our GXO University which provides you with the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. There’s also our continued focus on internal promotions, over 58% last year!

What you’ll do on a typical day

• Lead the day‑to‑day warehouse operation, ensuring service, productivity and compliance targets are consistently achieved
• Manage and develop Team Leaders and Warehouse Operatives, creating a positive, high‑performing culture
• Ensure the highest standards of health and safety are maintained across your area of responsibility
• Monitor operational performance, analysing KPIs and implementing continuous improvement initiatives
• Drive effective communication and shift handovers, ensuring a seamless operation across all departments

What you need to succeed at GXO

• Previous management experience within a warehouse, logistics or transport environment
• Experience leading teams of 10+ colleagues and managing employee relations processes, including investigations, disciplinaries and grievances
• Strong organisational, communication and people management skills
• Good analytical and numerical abilities, with experience using Microsoft Office packages including Excel and Word
• A proactive approach with a passion for operational excellence, continuous improvement and team development

We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.