Warehouse First Line Manager

GXO Logistics, Inc.; Burton upon Trent; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

Death in service

Personal accident insurance

Discounts and benefits

Job summary

GXO Logistics in Branston is seeking a Warehouse First Line Manager to lead a fast-paced, high-volume team, drive safety, service and engagement, and deliver operational excellence across the site.

This full-time role offers a 40-hour week (Mon-Fri, 06:00–14:30), a salary of £34,361 per year, 25 days plus Bank Holidays, a company pension, life cover and other perks, with clear opportunities for development within GXO.

Qualifications

• Experience leading teams in fast-paced warehouse or logistics environments.
• Proven ability to manage performance, attendance and development plans.
• Knowledge of warehouse KPIs, safety standards and operational processes.

Responsibilities

• Lead, motivate and develop a team to achieve targets and KPIs.
• Drive a positive safety culture and compliance with Health & Safety standards.
• Manage performance, attendance and engagement across the team.
• Deliver operational excellence through planning, performance reporting and improvement initiatives.
• Build relationships with site functions and support site objectives.

Skills

Leadership

People management

KPIs

Health & Safety

Warehouse operations

Excel

Stakeholder management

Communication

Tools

Excel

Job description

Are you an experienced warehouse leader who thrives in a fast‑paced, high‑volume environment? Do you enjoy developing teams, driving performance and creating a culture where safety, service and engagement go hand in hand? If you're a hands‑on people manager who leads from the front, we'd love to hear from you.

Here at GXO Logistics, we're looking for a Warehouse First Line Manager to join our B&Q operation in Branston. You'll play a key role in leading your team to deliver operational excellence, ensuring customer service levels, productivity and safety standards are consistently achieved while supporting the continued growth and development of your colleagues.

This is a full‑time, permanent position working 40 hours per week, on a fixed Monday to Friday, 06:00 – 14:30 shift pattern.

Pay, benefits and more

You’ll be paid a salary of £34,361 per annum. You’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company-sponsored pension plan, death in service benefit and personal accident insurance. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year!

What you’ll do on a typical day

• Lead, motivate and develop a team to achieve operational targets, customer service requirements and site KPIs
• Drive a positive safety culture, ensuring compliance with all Health & Safety standards, processes and procedures
• Manage performance, attendance, conduct and development plans while maintaining high levels of engagement across the team
• Deliver operational excellence through effective resource planning, performance reporting and continuous improvement initiatives
• Build strong relationships across site functions and support the Shift Operations Manager in delivering site objectives

What you need to succeed at GXO

• Previous leadership experience within a fast‑paced warehouse or logistics environment
• Strong people management skills, with experience coaching, developing and engaging teams
• Good understanding of warehouse KPIs, operational performance and Health & Safety best practice
• Experience working with warehouse systems and Microsoft Office packages, including Excel
• Excellent communication and stakeholder management skills, with the ability to influence and lead by example

About GXO

We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.