Warehouse & Despatch Administrator

Adecco; Waterlooville; On-site; GBP 24,000 - 32,000; Full time

Job summary

Adecco is recruiting for a Warehouse & Despatch Administrator in Waterlooville. You will own despatch processes, maintain records in ERP, and ensure orders are shipped accurately and on time. This standalone role combines admin focus with hands-on warehouse support during peak periods.

The role requires strong organisational skills, experience with ERP systems, and proficiency in Outlook and Excel. You’ll liaise with customers and couriers, monitor delivery schedules, and contribute to

Qualifications

• Experience in warehouse, despatch, logistics, manufacturing, or similar environment.

Responsibilities

• Maintaining accurate customer, stock, and shipment records within ERP and business systems.
• Processing orders, shipping documentation, and labels with high accuracy.
• Producing and issuing despatch notes, invoices, Certificates of Conformance, and related documentation.
• Coordinating shipments and proactively managing delivery schedules to support on-time delivery.
• Ensuring full traceability of products through receipting, labelling, and tracking processes.
• Supporting audit requirements by maintaining robust and compliant records.
• Packing and preparing customer orders in line with specifications and quality standards.
• Assisting with warehouse operations during peak periods.
• Helping ensure stock accuracy and smooth despatch activities.
• Identifying opportunities to improve despatch processes, warehouse efficiency, and customer service.
• Following Health & Safety, Quality, and Operational procedures.

Skills

Administrative skills

Organisational skills

Experience in warehouse/despatch/logs

Multitasking

Customer/courier communication

Tools

ERP systems

Microsoft Outlook

Microsoft Excel

SAP

Job description

Warehouse & Despatch Administrator

Location: Waterlooville (Fully Site-Based)

Hours: 37.5 hours per week

Monday to Thursday: 8:00am - 5:00pm

Friday: 8:00am - 1:00pm

Start Date: ASAP

Join a Growing Team as a Warehouse & Despatch Administrator

Adecco is delighted to be recruiting for a Warehouse & Despatch Administrator on behalf of our client in Waterlooville.

This is an excellent opportunity for an organised and proactive individual with experience in despatch, logistics, manufacturing, or warehouse administration to take ownership of a key operational function. Working in a standalone role, you’ll be responsible for coordinating the despatch process, maintaining accurate records, and ensuring customer orders are shipped efficiently and on time.

The position is primarily administration-focused, but you will also provide hands‑on support within the warehouse during busy periods, making this an ideal role for someone who enjoys variety and taking responsibility.

What You’ll Be Doing

Despatch & Administration

• Maintaining accurate customer, stock, and shipment records within ERP and business systems.
• Processing orders, shipping documentation, and labels with a high level of accuracy.
• Producing and issuing despatch notes, invoices, Certificates of Conformance, and related documentation.
• Coordinating shipments and proactively managing delivery schedules to support excellent on-time delivery performance.
• Ensuring full traceability of products through accurate receipting, labelling, and tracking processes.
• Supporting audit requirements by maintaining robust and compliant records.

Warehouse Support

• Packing and preparing customer orders in line with customer specifications and quality standards.
• Assisting with warehouse operations during peak periods.
• Helping ensure stock accuracy and smooth day-to-day despatch activities.

Continuous Improvement

• Building strong working relationships with customers, couriers, production teams, and colleagues.
• Identifying opportunities to improve despatch processes, warehouse efficiency, and customer service.
• Following all Health & Safety, Quality, and Operational procedures.

What We’re Looking For

Essential Skills & Experience

• Previous experience within a warehouse, despatch, logistics, manufacturing, or similar environment
• Strong administrative and organisational skills
• Experience using ERP systems
• Excellent attention to detail and accuracy when handling documentation
• Ability to manage multiple priorities and work to deadlines
• Proficient in Microsoft Office, particularly Outlook and Excel
• Strong communication skills with the confidence to liaise professionally with customers and couriers

Desirable Skills & Experience

• Experience preparing export or shipping documentation
• Knowledge of Certificates of Conformance and quality documentation
• Experience within a regulated manufacturing environment
• SAP experience

About You

• Highly organised and methodical
• Self-motivated and able to work independently
• Reliable and dependable
• A positive team player with a flexible approach
• Committed to delivering excellent customer service
• Passionate about maintaining high standards and accuracy

What’s In It For You?

• Early finish every Friday
• Free on-site parking
• Profit-sharing scheme
• Company sick pay
• Cycle to Work scheme

Why Apply?

This is a fantastic opportunity to join a well‑established business where you’ll have real ownership of the despatch function and the chance to make an immediate impact. If you’re an organised, detail‑oriented professional who thrives in a busy operational environment, we’d love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.