Warehouse & Customer Service Operations Assistant

Wolseley Group; South Shields; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Healthcare access

Discounts

Job summary

Wolseley Group is seeking an Operations Assistant in South Shields for a full-time role. You will serve customers at the counter, book tickets in the system, and build rapport with customers and suppliers through phone and email while processing sales.

The role also covers general warehouse duties such as goods in/out, picking and packing, and merchandising. We offer a competitive salary with bonus potential and excellent benefits, including annual leave and a pension scheme.

Qualifications

• Customer service experience in busy environments.
• Experience in warehouse/stock handling.
• Willingness to learn and complete training.

Responsibilities

• Serve customers at the counter and book tickets into the system.
• Build rapport with customers and suppliers; respond to queries by phone or email; process sales.
• Perform general warehouse duties: goods in/out, paperwork, picking/packing orders, merchandising.

Skills

Customer service

Warehouse operations

Ticketing system

Job description

Wolseley Group is seeking an Operations Assistant in South Shields for a full-time role. You will serve customers at the counter, book tickets in the system, and build rapport with customers and suppliers through phone and email while processing sales.

The role also covers general warehouse duties such as goods in/out, picking and packing, and merchandising. We offer a competitive salary with bonus potential and excellent benefits, including annual leave and a pension scheme.