Operations Assistant

Wolseley Group; South Shields; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Healthcare access

Discounts

Job summary

Wolseley Group is seeking an Operations Assistant in South Shields for a full-time role. You will serve customers at the counter, book tickets in the system, and build rapport with customers and suppliers through phone and email while processing sales.

The role also covers general warehouse duties such as goods in/out, picking and packing, and merchandising. We offer a competitive salary with bonus potential and excellent benefits, including annual leave and a pension scheme.

Qualifications

• Customer service experience in busy environments.
• Experience in warehouse/stock handling.
• Willingness to learn and complete training.

Responsibilities

• Serve customers at the counter and book tickets into the system.
• Build rapport with customers and suppliers; respond to queries by phone or email; process sales.
• Perform general warehouse duties: goods in/out, paperwork, picking/packing orders, merchandising.

Skills

Customer service

Warehouse operations

Ticketing system

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Operations Assistant - South Shields - Managed Services

So, who are we?

We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary, there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As an Operations Assistant based in South Shields you will be responsible for:

• Serving customers on the counter and booking tickets onto the system.
• Building rapport with customers & suppliers, responding to any queries whether that is over the phone or email and processing sales.
• General warehouse duties including, goods in & out, filling paperwork, picking and packing customer orders and merchandising.

This is a full time permanent position working 40 hours a week, Monday to Friday 08:00-16:30 with 30min break, no weekend required.

And here’s what we’d like you to have:

• Previous experience in a busy warehouse environment.
• Previous experience in customer service.
• Experience within industry or with trade would be advantageous.
• A positive attitude and a willingness to learn, including the completion of necessary training.

We look forward to receiving your application!