Operations Assistant

William Wilson Limited; Tain; Presencial; GBP 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave

Pension matched up to 9%

Bonuses

Discounts (online and high street)

Healthcare

YuLife app

Cycle to Work

Descripción de la vacante

Highland Plumbing & Heating Supplies, located in Tain, Scotland, is seeking an Operations Assistant to handle warehouse duties, assist customers on the trade counter and respond promptly to calls and emails. The role offers a competitive salary with bonus and extensive benefits.

Working 42.5 hours per week, Monday to Friday 7:30am–5:00pm, plus 1 in 4 Saturday mornings 8am–12noon paid overtime, training opportunities, and ongoing development within the Wolseley Group.

Formación

• Positive and proactive approach with willingness to take on training available.
• Confidence interacting with customers, asking questions and understanding requirements.
• Experience using a forklift ideal but training can be provided.
• Full UK Driving Licence preferred to support relief delivery driving.

Responsabilidades

• Completing general warehouse duties including picking & packing orders, goods in & out and merchandising within the branch.
• Serving customers on the trade counter and understanding their specific needs to provide product recommendations.
• Responding to customer phone calls and emails with a proactive, positive attitude to build strong relationships and ensure excellent customer service.

Descripción del empleo

Salary: Competitive salary + Bonus + Excellent Benefits Operations Assistant - Tain - Highland Plumbing & Heating Supplies

So, who are we? We are Highland Plumbing & Heating Supplies, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland.

We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to the competitive salary, there are also benefits on tap -

• annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Highland Plumbing & Heating Supplies, located in Tain, Scotland, offers an extensive range of plumbing and heating products both online and through the trade counter.

We provide expert advice and stock over 3000 product lines.

We are passionate about customer service and have a proven track record of providing best in class service to our customers.

As an Operations Assistant based in Tain, Ross-shire, you’ll be responsible for:

• Completing general warehouse duties including picking & packing orders, goods in & out and merchandising within the branch.
• Serving customers on the trade counter and understanding their specific needs to provide product recommendations.
• Responding to customer phone calls and emails with a proactive, positive attitude to build strong relationships and ensure excellent customer service.

In this role you will be working 42.5 hours per week Monday to Friday between 7.30am - 5pm, along with 1 in 4 Saturday mornings 8am - 12noon paid at overtime.

And here’s what we’d like you to have:

• A positive and proactive approach with a willingness to take onboard all training available.
• Confidence interacting with customers, asking questions and understanding their requirements.
• Experience using a Forklift would be ideal but not essential as training can be provided.
• Full UK Driving Licence would be preferred to support with relief delivery driving when needed.

Wolseley UK is the country's largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year.

You’ll also enjoy extensive training and an award-winning pension and great rewards package.

And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.