Warehouse Co-ordinator AM

Yusen Logistics (UK) Ltd; Northampton; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Volunteer Leave

Remote working up to 10 days

Free eye test

Cycle to Work scheme

Job summary

Yusen Logistics is seeking a Warehouse Co-ordinator for our Northampton site. The role covers inbound and outbound operations and requires supporting the shift team, managing documentation, and maintaining customer relationships.

Shift patterns start 6am-2pm with progression to a 5-out-of-7 schedule. Ideal candidates will have admin experience in a busy environment, knowledge of warehouse systems, and strong communication and organisational skills.

Qualifications

• General administration experience in a busy environment.
• Experience within a logistics environment is desirable.
• Knowledge of warehouse management systems and Excel is advantageous.
• Excellent communication and customer service skills.
• Strong analytical skills and high attention to detail.
• Excellent organisational skills and ability to meet deadlines.

Responsibilities

• Complete customer bookings and carry out all contract administration tasks accurately.
• Liaise with shift leadership and help resolve queries for the shift team.
• Control inbound and outbound documentation including load manifests.
• Prepare timely and accurate reports for management and customers.
• Establish and maintain good customer relationships and handle queries efficiently.
• Administrate and maintain workbooks to control warehouse operation and stock data.
• Perform other duties to meet business needs as required.

Skills

Administrative experience

Logistics experience

Communication

Customer service

Analytical thinking

Organisational skills

Tools

Warehouse management systems

Excel

Job description

Job RefVTFSDC01518City:NorthamptonDepartmentWarehouseStatusFull TimeTypePermanentWarehouse Co-ordinator AM.docxYusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.www.yusen-logistics.com/Role OverviewWe are currently looking for an enthusiastic Warehouse Co-ordinator to support the effective running of the warehouse operation, including inbound and outbound across the site. The role is based at our Northampton SDC site (NN7 2FR) and will be working 6am-2pm which will progress on to a 5 out of 7 shift pattern.The role will offer the salary of £28,537.32 per annum.Key Responsibilities• Complete customer bookings and carry out all contract administration tasks in a timely and accurate manner, complying with all Yusen / Customer procedures and timescales• Liaising and taking instructions from shift leadership. Helping resolve queries and general support for shift team leaders.• Helping the control of inbound and outbound documentations including load manifests• Assist / prepare timely and accurate reports for management and customers as required• Establish and maintain good customer relationships and ensure that all queries are dealt with in an efficient manner• Administrating and keeping records up to date with workbooks that are designed to control warehouse operation• Carry out all other duties assigned to meet the business needs as required.• Administrate and control spreadsheets as required to facilitate the outbound operation and allow accurate flow of data upstream,• Control documentation to the ops team and transport function including manifest, labels and invoices• Action waving of orders according to Ops/Shift Management instruction• Support processing customer returns in an efficient manner and ensuring accurate records of stock.What You Will Bring To The Role• Demonstrable general administration experience working within a busy environment• Previous experience working within a logistics environment is particularly desirable for this role• Knowledge / operational experience of warehouse management systems and Excel is advantageous, as well as inventory / stock control experience• Excellent communication and customer service skills• Strong analytical skills and high attention to detail• Excellent organisational skills and ability to work to deadlinesWhat We Offer25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per yearOpportunity for Unpaid LeaveUp to 10 days international remote working*Free Eye Test *Employee Referral SchemeCycle to Work schemeCritical Illness CoverHealth cash planFree online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and NutritionOn Site Mental health First AidersEmployee benefits i.e., Free eye test*, up to 25% off gym membership, high street vouchersFree access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge ServiceTailored development and career opportunitiesWhy Join Us?At Yusen Logistics you will have the opportunity to contribute to meaningful projects, work alongside talented professionals, and grow your career in an environment that values innovation, accountability, and collaboration.At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process. However, we encourage candidates to use these tools to enhance their application rather than replace their own effort and authenticity. During the interview process, we expect responses to reflect your own experience, thinking and capabilities.Yusen Logistics is an equal opportunities employer. We welcome applications from all suitably qualified candidates and make our recruitment decisions based solely on skills, experience and potential. Diversity enables us to create an inclusive environment where everyone can thrive and grow.