Warehouse Co-ordinator AM

Yusen Logistics; Northampton; On-site; GBP 24,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Volunteer leave

International remote work

Eye tests

Employee referrals

Cycle to Work

Health plan

Mental health support

Grooming and wellbeing portal

Career development

Job summary

Yusen Logistics is seeking a Warehouse Co-ordinator for the Northampton SDC site (NN7 2FR). The role runs 6am-2pm with progression to a 5 out of 7 shift pattern, offering a salary of £28,537.32 per year.

You will handle bookings, documentation, customer liaison, and reporting to support efficient warehouse operations. Ideal candidates have general admin experience, logistics exposure preferred, and familiarity with warehouse systems and Excel.

Qualifications

• General administration experience in a busy environment.
• Experience in logistics is desirable.
• Knowledge of warehouse management systems and Excel is advantageous.

Responsibilities

• Process customer bookings and complete contract administration on time per procedures.
• Liaise with shift leadership; support the team and resolve queries.
• Control inbound/outbound documentation including load manifests.
• Prepare timely and accurate management and customer reports when required.
• Maintain good customer relationships and handle queries efficiently.
• Keep workbooks and records up to date to control warehouse operation.
• Assist with data flow and operational requirements across teams.

Skills

Excel

Warehouse systems

Job description

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

www.yusen-logistics.com/

Role Overview

We are currently looking for an enthusiastic Warehouse Co-ordinator to support the effective running of the warehouse operation, including inbound and outbound across the site. The role is based at our Northampton SDC site (NN7 2FR) and will be working 6am-2pm which will progress on to a 5 out of 7 shift pattern.

The role will offer the salary of £28,537.32 per annum.

Key Responsibilities

• Complete customer bookings and carry out all contract administration tasks in a timely and accurate manner, complying with all Yusen / Customer procedures and timescales
• Liaising and taking instructions from shift leadership. Helping resolve queries and general support for shift team leaders.
• Helping the control of inbound and outbound documentations including load manifests
• Assist / prepare timely and accurate reports for management and customers as required
• Establish and maintain good customer relationships and ensure that all queries are dealt with in an efficient manner
• Administrating and keeping records up to date with workbooks that are designed to control warehouse operation
• Carry out all other duties assigned to meet the business needs as required.
• Administrate and control spreadsheets as required to facilitate the outbound operation and allow accurate flow of data upstream,
• Control documentation to the ops team and transport function including manifest, labels and invoices
• Action waving of orders according to Ops/Shift Management instruction
• Support processing customer returns in an efficient manner and ensuring accurate records of stock.

What You Will Bring To The Role

• Demonstrable general administration experience working within a busy environment
• Previous experience working within a logistics environment is particularly desirable for this role
• Knowledge / operational experience of warehouse management systems and Excel is advantageous, as well as inventory / stock control experience
• Excellent communication and customer service skills
• Strong analytical skills and high attention to detail
• Excellent organisational skills and ability to work to deadlines

What We Offer

• 25 days’ holiday (excluding bank holidays) and 5 days Volunteer Leave per year
• Opportunity for Unpaid Leave
• Up to 10 days international remote working*
• Free Eye Test *
• Employee Referral Scheme
• Cycle to Work scheme
• Critical Illness Cover
• Health cash plan
• Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
• On Site Mental health First Aiders
• Employee benefits i.e., Free eye test*, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
• Tailored development and career opportunities

Why Join Us?

At Yusen Logistics you will have the opportunity to contribute to meaningful projects, work alongside talented professionals, and grow your career in an environment that values innovation, accountability, and collaboration.

At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process. However, we encourage candidates to use these tools to enhance their application rather than replace their own effort and authenticity. During the interview process, we expect responses to reflect your own experience, thinking and capabilities.

Yusen Logistics is an equal opportunities employer. We welcome applications from all suitably qualified candidates and make our recruitment decisions based solely on skills, experience and potential. Diversity enables us to create an inclusive environment where everyone can thrive and grow.