Warehouse Administrator

Yusen Logistics; Greater London; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Health cash plan

Company pension scheme

Cycle to work scheme

Employee referral scheme

Critical Illness Cover

Free online Fitness Platform

Job summary

Yusen Logistics is recruiting a Warehouse Administrator for the Erith site (DA18 4AF). The role supports smooth warehouse operations by handling administrative tasks to meet customer requirements in a timely manner.

The position is full-time and permanent, offering a salary of £31,500 plus a £1,872 night shift allowance. Working hours are 22:00–06:30, Monday evening to Saturday morning, with a competitive benefits package.

Qualifications

• Strong communication skills and ability to engage effectively with stakeholders.
• Genuine commitment to delivering excellent customer service.
• Good working knowledge of Microsoft applications (Excel, PowerPoint, Outlook).
• Collaborative, team-focused approach.
• Ability to prioritise workload and manage multiple tasks.
• High level of accuracy and attention to detail.

Responsibilities

• Complete all customer reports accurately and on time.
• Enter data into the system with precision and update records.
• Follow the customer’s escalation process within agreed timelines.
• Support route planning and ensure routes are closed correctly.
• Ensure goods are received, picked and despatched accurately with SLAs.
• Maintain 5S compliance across the warehouse.

Skills

Communication

Customer service

MS Office

Tools

Microsoft Excel

PowerPoint

Outlook

Job description

About Yusen Logistics

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

www.yusen-logistics.com/

Role Overview

We are looking for a Warehouse Administrator to join us at our Erith site (DA18 4AF). This is an exciting opportunity to grow with us as we develop the site into a key hub for our Southeast operations. In this role, you’ll support the smooth and efficient running of the warehouse by carrying out a variety of administrative tasks to ensure that customer requirements are achieved in a timely manner.

This is a full-time, permanent position offering a salary of £31,500 plus £1,872 night shift allowance. The working hours are 22:00 to 06:30 Monday evening until Saturday morning.

Key Responsibilities

• Complete all customer reports accurately and on time, ensuring information is clear and reliable.
• Enter data into the system with precision, monitoring and updating records as required.
• Follow the customer’s escalation process promptly and in line with agreed timelines.
• Support with route planning and ensure routes are closed correctly
• Ensure customer goods are received, picked, and despatched accurately through SCALE and in accordance with Yusen's Service Level Agreements (SLAs).
• Ensure consistent 5S compliance – Sort, Straighten, Sanitise, Standardise, Sustain.

What You Will Bring To The Role

• Strong communication skills, with the confidence to engage effectively with both Yusen and customer stakeholders.
• A genuine commitment to delivering excellent customer service.
• Good working knowledge of Microsoft applications, including Excel, PowerPoint and Outlook.
• A collaborative, team focused approach.
• Ability to prioritise workload, effectively managing multiple tasks.
• A high level of accuracy and attention to detail in all aspects of your work.

What We Offer

• Salary of £31,500 per annum Plus a £1,872 Night Shift Allowance
• Health cash plan
• Company pension scheme
• Cycle to work scheme
• Employee referral scheme
• Critical Illness Cover
• Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
• Employee benefits, i.e., free eye test, up to 25% off gym membership, and high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling and Care Concierge

Why Join Us?

At Yusen Logistics you will have the opportunity to contribute to meaningful projects, work alongside talented professionals, and grow your career in an environment that values innovation, accountability, and collaboration.

We thank all applicants for their interest, however, only those under consideration will be contacted.

Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position.

At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process. However, we encourage candidates to use these tools to enhance their application rather than replace their own effort and authenticity. During the interview process, we expect responses to reflect your own experience, thinking and capabilities.

As a ‘Disability Confident’ Employer, to encourage disabled applicants to apply and to provide an opportunity to demonstrate their skills, talent, and abilities; Yusen Logistics commit to offer disabled people an interview, if they meet the minimum criteria for a job vacancy*.