Warehouse Admin & Customer Success Specialist

Zendbox | eCommerce Fulfilment Specialist; Whetsted; On-site; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Dynamic work environment

Opportunities for training

Competitive salary and benefits

Supportive team culture

Job summary

Zendbox, based in Whetsted, is looking for an enthusiastic Warehouse Based Administrator and Customer Service Agent. This role involves acting as the first point of contact for customers, resolving inquiries through various channels while ensuring exceptional service quality.

You will need a proactive attitude and excellent communication skills. The successful candidate will thrive in a dynamic work environment with opportunities for professional development.

Qualifications

• Proactive, can-do attitude with strong customer-first mindset.
• Good IT skills including Microsoft Word and Excel.
• Attention to detail and strong communication skills.

Responsibilities

• Act as the first point of contact for customers.
• Provide timely information on order processing and shipping.
• Collaborate with teams to address customer concerns.

Skills

Customer-first mindset

IT skills (Microsoft Word, Excel)

Attention to detail

Communication skills

Tools

Warehouse management systems

Job description

Zendbox, based in Whetsted, is looking for an enthusiastic Warehouse Based Administrator and Customer Service Agent. This role involves acting as the first point of contact for customers, resolving inquiries through various channels while ensuring exceptional service quality.

You will need a proactive attitude and excellent communication skills. The successful candidate will thrive in a dynamic work environment with opportunities for professional development.