Ward Receptionist & Patient-Flow Partner (Flexible Hours)

Bristol NHS Foundation Trust; West of England; On-site; GBP 21,000 - 26,000; Full time

Job summary

Bristol NHS Foundation Trust is seeking a Ward Receptionist to join our Gastroenterology/Endocrine/Haematology ward. You will work with nurses, medical teams and allied health professionals to ensure patients receive high-quality care and a smooth flow through the hospital.

The role covers a job share from Monday to Saturday with some weekend work; shifts are 7.30am to 6pm and will rotate. You should be proactive, well-organised, able to handle pressure and comfortable using multiple NHS

Qualifications

• GCSE level education and keyboard skills.
• Experience in a busy customer-facing environment with frequent interruptions and competing priorities.
• Familiarity with NHS applications and hospital systems.

Responsibilities

• Admit, discharge and transfer patients on the ward.
• Answer telephone enquiries from internal/external departments and relatives.
• Process patient notes promptly and maintain confidentiality.
• Organise transport, order and maintain stationery, and coordinate ward requests to maintain ward flow.

Skills

Prioritisation of workload

Computer and keyboard skills

Good communication skills andTelephone

Completion of tasks to deadlines

Confidentiality

Good organisational skills

Knowledge of hospital systems

Education

Keyboard

GCSE level education

Experience in busy customer-facing environment

Tools

NHS applications

Job description

Bristol NHS Foundation Trust is seeking a Ward Receptionist to join our Gastroenterology/Endocrine/Haematology ward. You will work with nurses, medical teams and allied health professionals to ensure patients receive high-quality care and a smooth flow through the hospital.

The role covers a job share from Monday to Saturday with some weekend work; shifts are 7.30am to 6pm and will rotate. You should be proactive, well-organised, able to handle pressure and comfortable using multiple NHS