Part-Time Patient-Focused Receptionist & Admin Support

NHS National Services Scotland; City of Edinburgh; On-site; GBP 21,000 - 27,000; Part time

Job summary

NHS Scotland is seeking a part-time receptionist and administrative assistant in Edinburgh to provide a high-quality front-desk and admin service. You will be the first point of contact for patients and staff, arranging appointments and handling calls for visiting specialists and Community Teams.

The role offers pro-rata salary due to part-time hours, with supportive adjustments for disabled candidates and a focus on professional representation of NHS Lothian in the community.

Qualifications

• Provide high quality, professional reception and administrative service to patients, doctors, staff and health colleagues.
• Be the first point of contact for patients, ensuring a welcoming and efficient experience.
• Arrange appointments and handle telephone calls and enquiries for visiting specialists and Community Teams.

Responsibilities

• Deliver frontline reception and admin support across sites to maintain smooth patient flow.
• Coordinate appointment scheduling, enquiries handling and basic administrative tasks.

Skills

Customer service

Communication skills

Organisational skills

Job description

NHS Scotland is seeking a part-time receptionist and administrative assistant in Edinburgh to provide a high-quality front-desk and admin service. You will be the first point of contact for patients and staff, arranging appointments and handling calls for visiting specialists and Community Teams.

The role offers pro-rata salary due to part-time hours, with supportive adjustments for disabled candidates and a focus on professional representation of NHS Lothian in the community.