Ward Host Apprentice: Start Your Healthcare Career On the Job

Serco Limited; Southampton; On-site; GBP 20,000 - 22,000; Part time

Benefits offered by this job

25 days’ holiday plus bank holidays

Pension scheme

Internal courses and apprenticeships

Employee Assistance Programme

Discounts across retailers

Volunteer day

Career progression support

Job summary

Serco Limited in Southampton is seeking a Ward Host Apprentice to support the Ward Patient Catering team at University Hospital Southampton while completing a Level 2 Foundation Apprenticeship in Health & Social Care. The apprenticeship runs for about 8 months and combines on-the-job training with study time.

You’ll gain hands-on health and social care skills, along with employability behaviours, while learning to follow dietary and allergen requirements in a fast-paced hospital setting.

Qualifications

• Applicants aged 18-24 due to eligibility criteria for the apprenticeship.
• You’ll gain hands-on work experience while completing a Level 2 Foundation Apprenticeship in Health & Social Care.
• You’ll receive induction, role-specific training and mentoring from experienced colleagues.

Responsibilities

• Speak with patients, take meal orders and help them understand the available menu choices.
• Prepare and serve meals, snacks, hot drinks and cold refreshments safely and efficiently.
• Use tablet‑based ordering systems and learn how to follow dietary and allergen requirements.
• Prepare food and beverage trolleys, check temperatures and complete the required records.
• Maintain a clean, safe and hygienic ward kitchen and patient dining environment.
• Work closely with colleagues and clinical teams to provide a welcoming and respectful service.

Skills

Customer service

Communication

Teamwork

Willingness to learn

Job description

Serco Limited in Southampton is seeking a Ward Host Apprentice to support the Ward Patient Catering team at University Hospital Southampton while completing a Level 2 Foundation Apprenticeship in Health & Social Care. The apprenticeship runs for about 8 months and combines on-the-job training with study time.

You’ll gain hands-on health and social care skills, along with employability behaviours, while learning to follow dietary and allergen requirements in a fast-paced hospital setting.