Ward Catering Supervisor: Lead Patient Meals

Sodexo Group; Bournemouth; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Meal on shift

Uniform provided

Free staff parking (off site, 5 min)

Healthy meal on shift

Discounts on high street brands

Employee Assistance Programme

Full training provided

Cycle to Work scheme

Flexible working

Competitive pay

Job summary

Nuffield Health Bournemouth Hospital is seeking a Ward Host Supervisor to lead ward catering services in a fast-paced healthcare setting. You will inspire and manage a team, ensuring high-quality meals and a welcoming patient experience while maintaining safety standards.

You will coordinate daily rostering, support dietary requirements, and liaise with hospital management to deliver reliable services. Sodexo offers a supportive environment and development opportunities.

Qualifications

• Experience in a supervisory role within healthcare, hospitality, catering or a similar customer-focused environment.
• Genuine commitment to providing excellent service and a positive patient experience.
• Good knowledge of food safety, health and safety, infection prevention and control, and allergen management.
• Confident leadership and communication skills to motivate and develop a diverse team.
• Strong organisation and time-management skills in a busy hospital environment.
• Attention to detail with proactive approach to maintaining standards and resolving issues.
• Basic to intermediate IT skills for records, ordering, reporting via systems.

Responsibilities

• Lead and support the day-to-day ward catering service, ensuring patients, visitors and colleagues receive a safe, high-quality and welcoming experience.
• Supervise and motivate ward catering teams, allocating duties, supporting rotas and ensuring standards are met.
• Oversee the preparation, presentation and service of meals and beverages, including dietary requirements and allergen management.
• Monitor standards across ward catering and related service areas, carrying out checks and taking action where needed.
• Maintain accurate food safety, temperature, stock, wastage and service records using reporting systems.
• Work closely with hospital management and other teams to resolve issues and ensure timely services.
• Provide administrative support while the Business Manager is out of the office.
• Support a positive customer-focused culture by handling feedback professionally and promoting high standards.

Skills

Supervisory experience

Communication skills

Customer service mindset

Job description

Nuffield Health Bournemouth Hospital is seeking a Ward Host Supervisor to lead ward catering services in a fast-paced healthcare setting. You will inspire and manage a team, ensuring high-quality meals and a welcoming patient experience while maintaining safety standards.

You will coordinate daily rostering, support dietary requirements, and liaise with hospital management to deliver reliable services. Sodexo offers a supportive environment and development opportunities.