Ward Host

KIMS Hospital; Maidstone; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading hospital's Guest Services Team as a Ward Host, enhancing patient experience through meal service and support. This full-time role requires excellent communication skills and a passion for customer care. Enjoy a competitive salary and various benefits in a supportive workplace.

Benefits

Free secure staff parking

Generous annual leave

Private health insurance

Pension scheme and life assurance

Annual flu vaccinations

Free eye tests

Qualifications

• Experience in food service or hospitality is desirable but not essential.

Responsibilities

• Provide menus, take meal orders, and assist with dietary queries.
• Maintain high food hygiene standards and adhere to safety guidelines.
• Collaborate with colleagues to provide excellent patient care.

Skills

Customer Service

Communication

Attention to Detail

Education

Food Hygiene Qualification

Job description

Contract: Full Time Permanent (40 hours per week)

Salary: £25,396.80 per annum

Location: Maidstone

Join Our Guest Services Team at KIMS Hospital

KIMS Hospital, Maidstone, is Kent’s largest independent hospital, dedicated to providing exceptional care. We are looking for a compassionate and customer-focused Ward Host to enhance the patient experience in our Guest Services Team.

Your Role

As a Ward Host, you will play a vital role in creating a positive and comfortable environment for our patients. You will support meal service, assist with dietary requirements, and ensure patients feel cared for throughout their stay.

Key Responsibilities

• Provide menus, take meal orders, and assist with dietary and allergen-related queries.
• Work closely with ward and catering staff to prepare and deliver meals and beverages.
• Maintain high food hygiene standards and adhere to safety guidelines.
• Record food temperatures and follow food safety procedures.
• Collaborate with colleagues to provide excellent patient care.
  
  

What We’re Looking For

• A passion for delivering outstanding customer service.
• Excellent communication skills with a professional and caring approach.
• High standards of hygiene and presentation.
• Experience in food service or hospitality is desirable but not essential.
• A food hygiene qualification is beneficial but not required.
• A team player with attention to detail and a proactive attitude.
  
  

What We Offer

At KIMS Hospital, we value our people and offer a range of benefits, including:

• Competitive salary.
• Free secure staff parking.
• Generous annual leave.
• Private health insurance.
• Pension scheme and life assurance.
• Annual flu vaccinations and free eye tests.
  
  

Why Join Us?

We are committed to creating a diverse, inclusive, and supportive workplace. As an equal opportunities and disability-confident employer, we welcome applications from all backgrounds to build a workforce that reflects the communities we serve.

If you have a passion for customer care and want to make a meaningful impact, we would love to hear from you!

Apply Now

For more information, contact Juliet on 01622 538114 or email [e-mail].

All offers of employment are subject to proof of eligibility to work in the UK and a satisfactory DBS certificate. For more information on DBS checks, visit gov.uk.

Posted 17th May 2025

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