Ward Front Desk Lead – Patient Care & Data (Cerner)

The Methodist Church in Britain; East Finchley; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Ward Administrator role on a busy clinical ward at Barnet Hospital, part of Royal Free London NHS Foundation Trust, centres on front-of-house reception for patients and relatives, answering telephones, and recording admissions, discharges and attendances on Cerner.

This 37.5-hour week runs on 7.5-hour shifts, Monday to Friday. Candidates need NVQ Level 3 or equivalent and proven experience in a patient-facing role.

Qualifications

• NVQ Level 3 or equivalent is required.
• Proven experience in a patient-facing role.
• Familiar with ward administration and Cerner or similar systems.

Responsibilities

• Provide front-of-house reception for patients, relatives and visitors.
• Answer telephones and direct queries as needed.
• Record admissions, discharges and attendances on Cerner in real time.
• Keep bed boards up to date and support transport bookings.
• Produce ward activity figures weekly and monthly.

Skills

Front-desk reception

Telephone handling

Patient-facing experience

Education

NVQ Level 3 or equivalent

Job description

The Ward Administrator role on a busy clinical ward at Barnet Hospital, part of Royal Free London NHS Foundation Trust, centres on front-of-house reception for patients and relatives, answering telephones, and recording admissions, discharges and attendances on Cerner.

This 37.5-hour week runs on 7.5-hour shifts, Monday to Friday. Candidates need NVQ Level 3 or equivalent and proven experience in a patient-facing role.