Ward Administrator | NHS: Organized, Discreet & Impactful

CNWL NHS Foundation Trust; Greater London; On-site; GBP 31,000 - 32,000; Full time

Job summary

CNWL NHS Foundation Trust is seeking two Ward Administrators to provide efficient administrative support to acute wards in Brent. The role covers document handling, telephone enquiries, notes management and coordination with ward staff and external agencies, while upholding patient confidentiality and data protection.

The post requires strong organisational skills, the ability to work independently with discretion, and collaboration with multiple teams across Park Royal Centre for Mental Health

Responsibilities

• Prepare and distribute documents by copy or audio typing (letters, assessments, psychiatric reports, discharge summaries, minutes of meetings, SARs).
• Deal with telephone calls, post and direct contacts with clients and agencies, referring complex matters to senior staff and taking messages.
• Photocopying and scanning of notes, uploading notes electronically on patient system.
• Assist in organising meetings and ensuring confidentiality of patient information.
• Maintain filing systems and track movement of client notes in line with Trust procedures.

Job description

CNWL NHS Foundation Trust is seeking two Ward Administrators to provide efficient administrative support to acute wards in Brent. The role covers document handling, telephone enquiries, notes management and coordination with ward staff and external agencies, while upholding patient confidentiality and data protection.

The post requires strong organisational skills, the ability to work independently with discretion, and collaboration with multiple teams across Park Royal Centre for Mental Health