Ward Clerk - Preop and OPD

KIMS Hospital Ltd; Grove Green; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Competitive Salary

Free Secure Staff Parking

Pension Scheme

Private Health Insurance

33 Days annual leave plus extra time?

Life Assurance

Annual Flu Vaccination

Up to 40% off some of KIMS Services

Free Eye Test

Job summary

KIMS Hospital Ltd is seeking a friendly and motivated administrator to join our Preoperative Assessment and Outpatients Team in Kent. You will support the Department Manager in delivering excellent patient service and create a positive first and last impression of the hospital.

In this role you will assist with clinic flow, handle patient bookings and ensure accurate documentation, while maintaining patient dignity and privacy at all times.

Qualifications

• Good literacy and numeracy; proven educational standard.
• Highly organised administrator able to communicate with stakeholders.
• Healthcare experience or high-pressured admin background.
• Excellent IT skills and ability to meet tight deadlines.

Responsibilities

• Assist with smooth clinic operations and booking of patients.
• Maintain patient docs in a single set of records, update pre-assessments.
• Welcome patients and visitors, upholding dignity and privacy.
• Input patient information into the patient administration system.
• Liaise with NHS hospitals, GP surgeries and other providers.

Skills

Organisational skills

Communication skills

Patient-focused

Attention to detail

Education

Literacy and numeracy skills

Tools

IT skills

LifeBox platform

Job description

We have exciting opportunity for a friendly and motivated administrator to join our Preoperative Assessment and Outpatients Team. You will be a key member of our multi-disciplinary team and will support the Department Manager in providing excellent patient service and excellent first and last impression of KIMS Hospital. This role is ideally suited to an administrator who is completely patient focused, with careful attention to detail.,

• Assist with the smooth running of clinics, supporting the team with all administration tasks including booking in patients.
• Ensure that all patient documentation is maintained within one set of case notes by retrieving medical records and updating pre-assessment information when necessary.
• Welcoming patients and visitors to the clinic, respecting the patient's dignity, privacy, wishes and beliefs at all times
• Input patient information onto patient administration system as appropriate
• Liaise with NHS hospitals, GP Surgeries and other healthcare providers regarding patient care/information when necessary
• Assisting patients to use LifeBox, the digital preoperative platform used for the assessment of patients, Take reassurance from knowing that your interviewer can often be as nervous as you. Be polite, honest and open, maintaining eye contact with them. Talk as clearly and confidently as you can and if you don't understand a question, ask for clarification. When answering, focus on positive experiences and be prepared to go into detail about your previous positions and your future aspirations.
  Are you an experienced administrator with excellent organisational skills? Are you passionate about delivering excellent guest service? Would you like to develop your career your way?

Essential

• Have a good standard of education with proven literacy and numeracy skills
• Be a highly organised and effective administrator who is able to communicate effectively with stakeholders at all levels
• Have experience working within the healthcare sector or alternatively within a high-pressured administrative role in another sector
• Possess excellent IT skills and be able to work to tight deadlines

Desirable

• Have experience working in an acute hospital setting
• Have experience working in Preoperative Assessment

KIMS Hospital is the largest independent hospital in Kent. We understand our staff are our biggest asset, supporting them in building careers and encouraging them to feel their worth and enjoy their time at work. Our One Team culture creates a working environment that allows you to develop new skills and enhance existing ones.

Benefits

• Competitive Salary
• Free Secure Staff Parking
• Pension Scheme
• Private Health Insurance
• 33 Days annual leave plus extra time off for your birthday
• Life Assurance
• Annual Flu Vaccination
• Up to 40% off some of KIMS Services
• Free Eye Test