Ward Clerk: Patient Care Admin & Communications (Flexible Hours)

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 19,000 - 23,000; Full time

Job summary

Shrewsbury and Telford Hospitals NHS Trust in Shropshire invites applications for a Ward Clerk on ward 36. You will provide vital administrative and clerical support, acting as a central hub for patients, families, nurses and doctors.

The role requires excellent communication, organisational skills and the ability to work without direct supervision, with a flexible approach to changing workloads. The trust values compassionate, patient-centred care.

Qualifications

• Experience in dealing with the general public.
• Excellent IT skills and ability to prioritise workload.
• Able to work under non-direct supervision.

Responsibilities

• Provide administrative and clerical support on the ward.
• Manage patient records and admissions/discharges.
• Schedule appointments and coordinate with other departments.
• Answer phone calls and emails; act as central communication hub.

Skills

Communication

Organisational skills

Interpersonal skills

Tools

EPR system

Job description

Shrewsbury and Telford Hospitals NHS Trust in Shropshire invites applications for a Ward Clerk on ward 36. You will provide vital administrative and clerical support, acting as a central hub for patients, families, nurses and doctors.

The role requires excellent communication, organisational skills and the ability to work without direct supervision, with a flexible approach to changing workloads. The trust values compassionate, patient-centred care.