Ward Clerk - Patient Admin & Front Desk (Flexible)

Northumbria Group.; Berwick-upon-Tweed; A distancia; GBP 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working

Generous annual leave & pension

Staff health & wellbeing

Descripción de la vacante

Northumbria Healthcare NHS Foundation Trust is seeking a Ward Clerk for Ward One at Berwick Infirmary. The role requires excellent communication, customer care, and organisational skills to act as the first point of contact by telephone and in person for patients and visitors.

You will input admissions, transfers and discharges on PAS, with a willingness to undertake training and cover annual leave as needed. NHS experience and ECDL/NVQ qualifications are desirable.

Formación

• ECDL qualification or equivalent.
• NVQ in Customer Care or equivalent.

Responsabilidades

• Provide reception and clerical support for the ward and department.
• Input data on admissions, transfers and discharges using the Patient Administration System (PAS).
• Assist the team with patient flow, communication and customer care for patients, relatives and staff.

Conocimientos

Reception experience

NHS experience

Educación

ECDL

NVQ Customer Care

Descripción del empleo

Northumbria Healthcare NHS Foundation Trust is seeking a Ward Clerk for Ward One at Berwick Infirmary. The role requires excellent communication, customer care, and organisational skills to act as the first point of contact by telephone and in person for patients and visitors.

You will input admissions, transfers and discharges on PAS, with a willingness to undertake training and cover annual leave as needed. NHS experience and ECDL/NVQ qualifications are desirable.