Ward Clerk – NHS Admin & Patient Services (Day Surgery)

Royal Berkshire; Reading; On-site; GBP 21,000 - 27,000; Full time

Job summary

Ward Clerk (Adult Day Surgery Unit / Chesterman Unit) at Royal Berkshire NHS Foundation Trust is a full‑time administrator role. 37.5 hours per week, shifts 07:00-15:00 and 10:00-18:00, with flexibility to cover the full range.

You will support day-surgery admissions, manage data in NHS systems, and liaise with ward staff. Prior NHS admin experience and IT skills are essential, with focus on accuracy and confidentiality.

Qualifications

• Experience working in an administrative environment
• Knowledge of Microsoft Office packages
• Experience using NHS computer systems and data management (electronic and paper)

Responsibilities

• Answer general enquiries in a helpful and sympathetic manner.
• Enter correct data onto hospital appointment system.
• Keep ward areas well stocked with stationery and photocopying.
• Maintain patient confidentiality at all times.
• Maintain a professional approach in clinical areas.
• Liaise daily with nurse in charge.
• Book transport and ensure EDLs are completed promptly.
• Able to use the EPR system.
• Liaise with Facilities for staff maintenance requests.

Skills

IT skills

Teamwork

Communication with patients

Work under pressure

Microsoft Office

Education

General education including Maths and English

Tools

EPR system

NHS applications

Job description

Ward Clerk (Adult Day Surgery Unit / Chesterman Unit) at Royal Berkshire NHS Foundation Trust is a full‑time administrator role. 37.5 hours per week, shifts 07:00-15:00 and 10:00-18:00, with flexibility to cover the full range.

You will support day-surgery admissions, manage data in NHS systems, and liaise with ward staff. Prior NHS admin experience and IT skills are essential, with focus on accuracy and confidentiality.