Ward Clerk (Adult Day Surgery Unit / Chesterman Unit)

Transformation Unit; Reading; On-site; GBP 23,000 - 28,000; Full time

Job summary

The Royal Berkshire NHS Foundation Trust is seeking a Ward Clerk for the Adult Day Surgery Unit / Chesterman Unit at Royal Berkshire Hospital in Reading. This Band 2, full-time post is 37.5 hours per week with shifts from 07:00-15:00 and 10:00-18:00.

You will provide administrative support, manage hospital appointment data, and communicate effectively with patients and colleagues. The role requires admin experience, good IT skills, and the ability to work in a fast-paced environment.

Qualifications

• Experience in administrative environments and use of multiple computer systems.
• Excellent IT skills and ability to work under pressure.
• Strong communication with patients and colleagues.

Responsibilities

• Answer general enquiries in a helpful and sympathetic manner.
• Enter and verify data on the hospital appointment system.
• Keep ward areas clean, tidy and well organised.

Skills

IT literacy

Communication skills

Teamwork

Tools

Hospital IT systems

Job description

Main area Ward Clerk (Adult Day Surgery Unit / Chesterman Unit) Grade NHS AfC: Band 2 Contract Permanent Hours 37.5 hours per week (Full Time - This includes working varied shift patterns which include but not limited to 07:00-15:00 and 10:00-18:00) Job ref 193-8307329PCG

Employer Royal Berkshire NHS Foundation Trust Employer type NHS Site Royal Berkshire Hospital Town Reading Salary £25,272 per annum Salary period Yearly Closing 22/11/2026 23:59

Ward Clerk (Adult Day Surgery Unit / Chesterman Unit)

NHS AfC: Band 2

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’.

We areCompassionate in our thoughts, words and actions

We areAspirational and have a true desire to be dynamic and to innovate

We areResourceful and responsible in the way we work and live

We areExcellent in our development, fairness and sharing best practice

At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.

Please note: all vacancies automatically close when 50 applications have been received.

Job overview

Band 2 Ward Clerk / Administrator (Adult Day Surgery Unit / Chesterman Unit)

This is a Full Time post for 37.5 hours per week.

Shift patterns operate between 07:00 - 15:00 and 10:00-18:00. Please note that flexibility is required, as you will be expected to work across the full range of these shifts.

The Adult Day Surgery Unit / Chesterman Unit is looking for a Ward Clerk to join our dynamic team.

We are a busy 34 bedded unit accommodating patients who are having day surgery - we care for both planned and emergency admissions for patients under going surgery, e.g. gynaecology, urology, general surgery, ENT, oral.

Chesterman is a 13 bedded admission suite for inpatient admissions.

Please contact the ward on 0118 322 7622 and ask to speak to the nurse in charge if you would like to arrange an informal visit to the unit or to enquire more about this vacancy.

Main duties of the job

We are looking for an enthusiastic, highly motivated and organised individual to provide outstanding service to all who visit the department.

You will be confident working within a team in a fast-paced environment and have excellent IT skills, be comfortable communicating with patients and colleagues at all levels and work quickly under pressure.

You will be responsible for consistently and accurately carrying out your duties as well as the provision of a high quality and efficient service, providing this in a confident and courteous way to service users.

You should have experience of working within an administrative environment, using multiple computer systems and managing data (electronic and paper-based).

Full compliance with local procedures, deadlines and best practice will be a key part of the role.

Working for our organisation

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our Trust "CARE" values:Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Detailed job description and main responsibilities

• Answer general enquires in a helpful and sympathetic manner.
• To ensure all correct data is entered onto hospital appointment system.
• To ensure the ward areas is kept well