Ward Clerk (KGV)

Royal Devon; Barnstaple; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

NHS Pension

Staff discounts

Flexible working

Onsite nursery-related benefits

Job summary

Royal Devon University Healthcare NHS Foundation Trust is seeking a Ward Clerk for the King George V ward at North Devon District Hospital. The role is full-time on a fixed-term basis until 08/10/2027, with some weekend work and part-time options for the right candidate. NHS experience is desirable but not essential.

The Ward Clerk will perform general ward reception duties, manage Medical Records, support the multidisciplinary team and ensure timely communication of information across services.

Qualifications

• Experience of working in a busy, challenging environment.
• Good keyboard skills and accuracy in data entry.
• Knowledge of confidentiality and data protection.

Responsibilities

• Answering telephone enquiries.
• Ordering stock and maintaining supplies.
• Managing Medical Records and updating systems.
• Escalating IT issues as required.
• Communicating information in a timely manner with the multidisciplinary team.

Skills

IT skills

Record keeping

Tools

NHS IT systems

Job description

Are you passionate about care and think you'd be able to support a busy surgical ward? Then we have a job for you. We currently have a full-time vacancy for the position of Ward Clerk within our team on King George V ward at North Devon District Hospital. Part-time hours would be considered for the right candidate.

About the Role

More detail about the role

We are a busy 24 bedded Emergency Surgical Assessment Unit caring for emergency admissions in the specialities of Colorectal, Urology and Gynaecology including early pregnancy complications. Within the Ward we have a separate Ambulatory Assessment Unit taking admissions from the Emergency Department and GP referrals and a Surgical Emergency Outpatient Clinic and our staff work with all of these areas. As a team, we strive for excellence in everything that we do; incorporating the 6 Cs in our Nursing.

The successful candidate will need to possess good keyboard skills and experience of working in a busy, challenging environment.The role will include general ward reception duties such as answering the telephone to enquiries, ordering stock, escalating IT issues and management of Medical Records, assisting all members of the Multidisciplinary team and communicating relevant information in a timely way.

We are looking to recruit staff that have exceptional IT and record keeping skills, and a knowledge regarding confidentiality and data protection. If you believe you have good customer service skills with a pleasant and professional telephone manner the please apply. NHS experience is desirable but not essential.

Working Pattern: 37.5 hours per week including some weekends

This is a fixed term contract until 08/10/2027. For current NHS employees this post could be a secondment opportunity.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation TrustandNorthern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

• Salary Band 3: £25,760 - £27,476 per annum pro rata
• Frequency Annual
• Vacancy Reference 185-1533-14228
• Contract Type Fixed Term
• Closing Date 24 September, 2026
• Job Category Administration