Ward Clerk

Royal Devon University Healthcare NHS Foundation Trust; Combe Raleigh; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

NHS Pension

Staff discounts

27 days annual leave

Job summary

Royal Devon University Healthcare NHS Foundation Trust is seeking a proactive ward receptionist to support the Emergency Surgical Assessment Unit. The role involves answering calls, managing Medical Records, ordering stock, and escalating IT issues, in collaboration with the multidisciplinary team.

Experience in a busy NHS environment is advantageous, with strong keyboard skills and a commitment to confidentiality and data protection. The post is a fixed-term contract until 08/10/2027.

Qualifications

• Good keyboard skills and experience in a busy, challenging environment.
• Knowledge of confidentiality and data protection.
• NHS experience is desirable but not essential.

Responsibilities

• Answer telephone enquiries and manage ward reception duties.
• Order stock and escalate IT issues, updating Medical Records.
• Support all MDT members and communicate information promptly.

Skills

Keyboard skills

IT literacy

Data protection knowledge

Confidentiality

Tools

Microsoft Office

Electronic Medical Records

Job description

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are a busy 24 bedded Emergency Surgical Assessment Unit caring for emergency admissions in the specialities of Colorectal, Urology and Gynaecology including early pregnancy complications. Within the Ward we have a separate Ambulatory Assessment Unit taking admissions from the Emergency Department and GP referrals and a Surgical Emergency Outpatient Clinic and our staff work with all of these areas. As a team, we strive for excellence in everything that we do; incorporating the 6 Cs in our Nursing. The successful candidate will need to possess good keyboard skills and experience of working in a busy, challenging environment. The role will include general ward reception duties such as answering the telephone to enquiries, ordering stock, escalating IT issues and management of Medical Records, assisting all members of the Multidisciplinary team and communicating

relevant information in a timely way. We are looking to recruit staff that have exceptional IT and record keeping skills, and a knowledge regarding confidentiality and data protection. NHS experience is desirable but not essential. Working Pattern: 37.5 hours per week including some weekends Interview Date: To be confirmed For further information please contact: Eleanor Climie, Ward Manager on 01271 322720 or [e-mail] This is a fixed term contract until 08/10/2027. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and

abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important

to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.