Ward Clerk - Health Records

NHS National Services Scotland; Glasgow; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare provider in Scotland is seeking a part-time Ward Clerk to support clinical care through efficient health records management. The role involves various clerical duties, ensuring confidentiality and accuracy in patient data. The position offers a flexible schedule with opportunities to work across multiple wards, making it ideal for those with strong organisational and communication skills. Join a committed team dedicated to providing high-quality healthcare services.

Qualifications

• Previous clerical/reception experience.
• Experience working with the public in a customer service setting.

Responsibilities

• Ensure patient health records are accurately administered.
• Provide cover across multiple wards as needed.
• Undertake duties such as patient reception and booking appointments.

Skills

Organisational Skills

Communication Skills

Customer Service

Tools

Computer Systems

Job description

Job Title: Ward Clerk (Part-Time)

Organization: NHS Greater Glasgow and Clyde

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across various clinical and non-clinical roles. We provide acute hospital, primary, community, and mental health services to a population of over 1.15 million, expanding to 2.2 million with regional and national services.

This is a permanent, part-time position of 15 hours per week, scheduled for Tuesdays and Wednesdays from 8:00 am to 4:30 pm. Please note that the salary is pro-rata for part-time hours. The post is GGC-wide and can be based at any location, with an initial base at Gartnavel General Hospital.

Role Purpose

To support effective clinical care by providing efficient health records services in a ward environment. Responsibilities include ensuring patient health records are accurately administered, processed, and kept confidential. The post holder will provide cover across multiple wards as needed, undertaking duties such as patient reception, answering phones, booking appointments, and maintaining demographic data on the patient management system.

Essential Qualifications and Skills

• Previous clerical/reception experience and experience working with the public in a customer service setting.
• Good organisational, keyboarding, and communication skills.
• Proficiency in computer systems.

Additional Information

For more details, contact Emma Wade, Ward Clerk Supervisor, at 0141 211 9841 or [e-mail]. Recruitment Service contact details can be found in the Candidate Information Packs.

Please apply promptly as the post may close early due to high response levels.

Equality and Inclusion

NHS Greater Glasgow and Clyde promotes diversity and encourages applications from all community sections. We are committed to being a Forces Friendly Employer, supporting applications from the Armed Forces Community.

Working Hours Update

From 1 April 2024, NHS Scotland is reducing the full-time working week from 37.5 to 37 hours, with no pay change. This change applies pro-rata to part-time staff. Temporary adjustments to working hours may occur until services fully adapt to the new schedule. Please contact the Recruitment Board with any questions.

Application Integrity

Applicants must provide original, honest responses to all questions. The use of AI or third-party tools to generate or significantly alter responses is discouraged and may lead to application withdrawal.

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