Ward Clerk- Health Records

NHS National Services Scotland; Glasgow; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established healthcare provider is seeking a dedicated individual for a part-time role in Health Records. This position requires providing essential support in a ward environment, ensuring patient records are managed with accuracy and confidentiality. The successful candidate will engage with patients and staff, contributing to the overall efficiency of clinical care. This role offers a unique opportunity to be part of a large healthcare system, where your skills will directly impact patient care and service delivery. Join a diverse and inclusive team that values every contribution and supports professional growth in a dynamic healthcare setting.

Qualifications

• Previous clerical/reception experience is essential.
• Proficient in computer systems and good communication skills required.

Responsibilities

• Provide efficient Health Records service in a ward environment.
• Administer and process patient health records accurately and confidentially.

Skills

Clerical/Reception Experience

Customer Service Skills

Organizational Skills

Keyboard Skills

Communication Skills

Computer Proficiency

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a permanent, part-time post of 22.5 hours per week, with a shift pattern of Monday to Friday (8.30am-13pm).

Please note the salary is Pro Rata for part time hours.

Job Responsibilities

To support effective clinical care by providing an efficient Health Records service to patients in a ward environment. To ensure patient’s health records are administered and processed accurately and remain confidential. The post holder will provide cover in multiple wards as and when required. The post holder will be expected to undertake all duties such as reception of patients, answering telephone, appointment booking and maintaining demographic information on the patient management system.

Minimum Requirements

• It is essential that the candidate has previous clerical/reception experience along with experience of working with the general public in a customer service environment.
• Good organisational, keyboard and communication skills are essential along with being proficient in the use of computer systems.

Please note this is a GGC wide post and can be moved to any location, however initial base will be Glasgow Royal Infirmary.

For more information, please contact: Gillian McLean, Ward Clerk Supervisor, 0141-201-5496, [e-mail]

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged.