Ward Clerk- Health Records

NHS National Services Scotland; Glasgow; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a leading healthcare provider in Glasgow as a part-time Health Records Clerk. This role is pivotal in ensuring efficient clinical care by managing patient records and providing exceptional service in a ward environment. You will engage directly with patients, handle reception duties, and maintain accurate demographic information. With a commitment to inclusivity and community support, this organization values diverse backgrounds and experiences. If you possess strong clerical skills and a passion for patient care, this role offers a rewarding opportunity to contribute to the health and well-being of the community while enjoying a flexible work schedule.

Qualifications

• Previous clerical/reception experience is essential.
• Proficient in using computer systems and managing patient records.

Responsibilities

• Provide efficient Health Records service to patients.
• Administer and process health records accurately and confidentially.

Skills

Clerical experience

Customer service

Organizational skills

Keyboard skills

Communication skills

Computer proficiency

Tools

Patient management system

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a permanent, part-time post of 22.5 hours per week, with a shift pattern of Monday to Friday (8.30am-13pm). Please note the salary is Pro Rata for part time hours.

To support effective clinical care by providing an efficient Health Records service to patients in a ward environment. To ensure patient’s health records are administered and processed accurately and remain confidential. The post holder will provide cover in multiple wards as and when required. The post holder will be expected to undertake all duties such as reception of patients, answering telephone, appointment booking and maintaining demographic information on the patient management system.

Responsibilities:

• It is essential that the candidate has previous clerical/reception experience along with experience of working with the general public in a customer service environment.
• Good organisational, keyboard and communication skills are essential along with being proficient in the use of computer systems.

Please note this is a GGC wide post and can be moved to any location, however initial base will be Glasgow Royal Infirmary.

For more information, please contact: Gillian McLean, Ward Clerk Supervisor, 0141-201-5496, [e-mail]

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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