Ward Clerk - Health Records

TN United Kingdom; Glasgow; On-site; GBP 20,000 - 28,000; Part time

Job summary

An established healthcare provider is seeking dedicated individuals to support effective clinical care through a vital Health Records service. This role involves managing patient records, ensuring confidentiality, and providing excellent customer service in a ward environment. With multiple positions available, candidates will have the opportunity to work in a dynamic setting, contributing to the health and well-being of a diverse population. This is an exciting chance to join a committed team in one of the largest healthcare systems in the UK, where your efforts will directly impact patient care and community health.

Qualifications

• Essential clerical/reception experience and customer service skills.
• Good organizational and communication skills are required.

Responsibilities

• Provide efficient Health Records service in a ward environment.
• Ensure patient health records are accurately administered and accessible.

Skills

Clerical experience

Customer service

Organizational skills

Keyboard skills

Communication skills

Proficiency in computer systems

Job description

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About NHS Greater Glasgow and Clyde

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across various clinical and non-clinical roles. We provide acute hospital, primary, community, and mental health services to a population of over 1.15 million, expanding to 2.2 million when regional and national services are included.

Available Positions

We have several permanent posts available. Please specify in your application which post you are applying for:

1. Post 1: 34 hours, Mon, Tues, Thurs, Fri 08:30-16:00, Sat 08:30-15:00
2. Post 2: 19.5 hours, Wed & Thu 08:00-14:00, Fri 08:00-16:00
3. Post 3: 14.5 hours, Mon & Fri 08:00-15:45
4. Post 4: 14.5 hours, Thu & Fri 08:00-15:45

Please note: The salary is pro-rata for part-time hours.

Job Responsibilities

This role supports effective clinical care by providing an efficient Health Records service in a ward environment. Responsibilities include ensuring patient health records are accurately administered, confidential, and accessible. The post involves covering multiple wards as needed, with duties such as patient reception, answering calls, booking appointments, and maintaining demographic data on the patient management system.

Candidate Requirements

• Previous clerical/reception experience and customer service experience working with the public are essential.
• Good organizational, keyboard, and communication skills are required, along with proficiency in computer systems.

This is a GGC-wide post, initially based at QEUH, with potential relocation to other locations.

Additional Information

Due to high application volume, the position may close early. Please complete your application promptly after starting.

Contact details for the Recruitment Service are available in the Candidate Information Packs.

NHS Greater Glasgow and Clyde values diversity and encourages applications from all community sections. We are committed to inclusion and are proud of our diverse workforce.

We support the Armed Forces Covenant and recognize military skills and experience during recruitment.

From 1 April 2024, NHS Scotland will reduce the full-time working week from 37.5 to 37 hours without pay change. This may temporarily require working up to 30 extra minutes per week until service rosters are adjusted.

Application Integrity

Applicants must provide authentic responses to all questions. Use of AI or third-party assistance to generate or modify responses is discouraged. Submitting non-original responses may lead to application withdrawal.

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