Ward Clerk - Children's Services

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 18,000 - 23,000; Full time

Job summary

Bradford Teaching Hospitals NHS Foundation Trust in Bradford is seeking a friendly and professional administrator to join our Children's Unit support team. The role involves front of house duties, reception work and clerical tasks to help deliver a high-quality service to patients and families.

You will meet and greet patients and visitors, handle data entry and computer-based work, answer phones, order stock and carry out general office duties as required by management in a very busy

Qualifications

• GCSE or equivalent and clerical experience are essential.
• Front of house role requires exceptional communication and interpersonal skills.
• Ability to greet patients and visitors and handle busy front desk duties.

Responsibilities

• Meet and greet patients and visitors, providing reception and information.
• Data entry, computer-based work and ordering stock as required.
• Answering the telephone and performing general office duties for the team.

Skills

Excellent communication

People skills

Interpersonal skills

Education

GCSE or equivalent

Tools

Data entry systems

Job description

This role involves working shifts, including days (staring at 7.30am), evenings (upto 10:00 pm), weekends, and bank holidays. The successful candidate will be expected to provide a range of clerical duties to support the team in delivering a high quality service.

This post involves meeting and greeting patients and visitors, reception work, data entry, computer based work, ordering stock, answering the telephone and other general office duties as required by management on a very busy Children and Young People's Unit. The successful candidate must be able to communicate well with families. Furthermore the role is front of house and requires someone who is friendly, approachable and goes the extra mile to support families and maintain an outstanding patient experience. Excellent communication and people skills are essential to this post and the individual would have to display good interpersonal skills at interview. Education to GCSE standard (or equivalent) and previous clerical experience are essential.

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We value people
• We are one team
• We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

You will be based on ward 30/32 but may occasionally be required to support on ward 12 (children's day case ward).